Wheego.comReviews of wheego.com

Wheego zijn echte oplichters; een criminele organisatie. Het is onbegrijpelijk dat autoverhuurbedrijven als “Auto Europe” Wheego als partner accepteren. Met leugens brengen ze je kosten in rekening anders krijg je de gehuurde auto niet mee. Op een blanco tablet moet je handtekeningen zetten, zogenaamd om de auto mee te krijgen. Ik adviseer iedereen, als je een auto huurt, let dan op bij wie je de auto moet halen; wie is de uitvoerende partij. Indien dat Wheego is; NIET DOEN. Je denkt goedkoop uit te zijn, maar ze brengen je vele malen meer in rekening. Dus ga nooit met Wheego in zee.

Right where do I start?!? Rented a car for a week from them pick up at the Clayton hotel. Handed my Barclaycard visa over to get the insurance excess held in case of damage. Would you like to take a smaller amount off your debit card- £398 Yes sure thinking it was not a different insurance policy I was taking out just to cover theft which I already had minus a big excess. After several phone calls I’m now faced with disputing through my bank. The pad they use when you sign for this is tiny so was unable to see the terms and what I was signing even with prescription glasses on. Now these guys aren’t like the Italian rental mob these guys are nicely nicely your best mates, no pressure sales. So a car that was costing under a £100 got another £398 deducted for this back door scam. I asked if they had cctv in the office as you can clearly see my Barclaycard visa being handed over before this. No sir we don’t. Thing is my wife who doesn’t have a credit card is hiring right now and they’ve done the credit card thing but only charged her £216. See there’s no paper trail as it’s all done by conversation in person and over the phone so I doubt my bank will help. Would not touch with a barge pole

After being collected by the staff of the Clayton Hotel Manchester to collect my hire car I was greeted by a friendly polite young man, who went on to fleece me without my knowledge., he sked if I preferred automatic to which I said I did but would not pay the price he said call us direct would be cheaper price he then asked for an automatic to be brought round to the front, I said is that a free upgrade, he laughed. The car was dirty but acceptable after taking picture's of the already marked wheel and bumper. On my return I dropped off the car no problem. Them BAM we get the invoice 0ver 900 pounds sterling, I called to question the price, they gave me a luxury package without my knowledge. and I add didn't need. I have written to Clayton Hotel who have said they will watch them lol, I also wrote to the Wheego in German NOTHING Don't take their friendly smiles as genuine they are corrupt.

I would strongly advise against renting from Wheego. My mother and I recently rented a car from them during our summer vacation in Alicante, and the experience was extremely disappointing. First, the airport shuttle was over 30 minutes late, and we had to call them to get it moving. When we finally got our first rental car, it already had issues: the tire pressure warning was on, there were some dents, and minor damage to the rims. We requested a replacement car so we could continue our trip without problems, which was a complicated process. The real problems appeared at the end of our rental. The staff at the return location seemed determined to find any damage they could charge us for. They claimed a small scratch and even a crack near the trunk, which was impossible for us to have caused. We were shocked to receive a repair bill of about 1000€, even though we had only deposited a €900 security deposit. The bill was written in Polish, making it very hard to understand. We have not paid this bill and are pursuing a chargeback, which I highly recommend if you ever rent from them. Overall, Wheego is an unreliable and dishonest company. Their cars are often damaged, the service is unprofessional, and they seem to try to exploit customers for extra charges. Avoid this company if you want a stress-free car rental experience.

Onze auto, een Mitsubishi Eclipse Cross was echt helemaal geweldig. Bij het ophalen moet je even goed kijken hoe het allemaal moet, maar als je eenmaal rijdt, alles prima. Terugbrengen ging soepel en we werden voor de deur van de Airport keurig afgezet.

They need to be shut down as a car rental company. I am on a french driving licence . Issued as all are on my maiden name, credit card in married name which they would not accept.as fair Steve said. they wanted to charge me £350 extra insurance even tho I had my own thro my broker. Car jet. I could prove my id with my residence permit in France with both names obvious, this was not accepted. Eventually the amount they wanted was reduced to £175 as I was leaving. I had no option but to pay as it was 7,30pm on a Friday evening and I had to get to my sister's. I was humiliated and upset. I will never use them again. I advise all to avoid them like the plague. Out and out scammers of the worst type.

Took £360 from my credit card with no communication for a £2.40 unpaid toll charge! Apparently the extra was ADMIN FEES.. Left me and my daughter to get back to the airport at 8am in the freezing cold morning, upon dropping off the car! Will never use again!

I would not recommend renting a car from WHEEGO based on my recent experience. The vehicle I received had numerous scratches and damage, but because I collected it in winter while it was completely frozen over, it was impossible to see the existing marks clearly during pickup. When I returned the car, staff claimed that I had caused the minimal scratches and charged me additional fees. I’ve rented cars many times before with no issues, so this situation was very frustrating and surprising. In my case, I felt that my concerns weren’t taken seriously at the counter, and I ended up being charged for damage I believe was already there. Because of this experience, I personally would not rent from WHEEGO again and would advise others to be extremely careful and document everything thoroughly if they choose to use this company.