Wheego.comReviews of wheego.com

Tankregel Voll/Voll, ich bekomme das Auto nach langer Diskussion nur mit irgendwelchen Zusatzpaketen - zuvor für 80€/3Tage, bekommen habe ich es für 69€/Tag! Es gab nicht einmal eine Entschuldigung für den fehlenden Tank noch eine Rückerstattung. Voll wollten sie ihn dennoch - Abstand halten von WheeGo

Similar to Adz review. Paid for 3days hire at Manchester Airport (Wheego, located in Carlton Hotel). My credit card was well in date, but only my Initial rather than my full first name was on the card (plus surname) ie. J Bloggs rather than John Bloggs, and the card was refused as a deposit holder for that reason alone. They showed me 3 pages of terms which were displayed in the office, mentioning this. The cost would be £288, for the insurance that I didn't need, apparently as a way of guaranteeing the damage deposit or some such. I said no thanks I won't bother with the hire, at which point I was told I could take the car ( I had declined all insurance, bar legal minimim), if I paid for a family bundle £50+Vat, which allowed sat nav, a child seat & an additional driver ,- none of which I required or indeed received. I objected to this, but being stuck there, I accepted this under protest, knowing that I would later challenge this with Citizens Advice, Insurance Ombudsmen,& Car hire leasers orgsnisation. The family package was just a con to rip money of me instead of providing the insurance they promised, but which I had declined. I returned the car with no damage which they accepted, though I didn't get that on paper. Have you ever checked your credit card for full name? I've been with Barclaycard for 50 years & rented a lot of cars UK & abroad, but this is first time I've come across this particular scam. The staff were efficient ,helpful & friendly enough, but I guess they're on bonuses for upselling.

ABZOCKE!!! Wahnsinn, dass es die überhaupt noch geben darf.

Größte Betrug! Auto war im Kattowitz Flughafen 6 Tage reserviert und bezahlt! Nach der Landung mit ca.40 Minuten Verspätung klein Auto da! Kein Ersatz keine Hilfe! Das Geld haben wir bezahlt also wo ist das Problem wann wir das Auto abholen! Größte Verarschung !

I hired a car via Discovercars.com, as the agent, when i arrived in Frankfurt to collect the hire car, i was unable to find the desk for Wheego, no signage nothing, i asked a few staff, then one told me it was down the hall, after searching for it, i found it opposite Mc Donalds, The staff were not very helpful, i booked a Skoda Octavia, they offer me a smaller car, which i refused, then when on to charge me extra for the car i booked, very discusting, then took a €900 euro deposit, and only refunded €885 with no explaination of why, When i went to look for the car, it was not in the location i was advised, no staff in the parking lot to help, i walk around pressing the remote to see if i could find it, then go it. tried to connect my iphone to the car, and it was disabled, great start, please do not hire from here.

I would strongly advise nobody to use this company. I booked my rental online for £38, but when I arrived I was suddenly told I had to pay an additional £350. No warning. No explanation that made any sense. Just a flat demand for more money. When I told the man that was obscene, he laughed and said ‘good luck finding another car rental’. After standing my ground and making it very clear this wasn’t happening, they “magically” reduced it to just over £100. That alone tells you everything you need to know. When I was finally taken to the car, every alloy wheel was already scuffed and scratched. I insisted on filming the condition of the vehicle before driving off. Good job I did. On return, surprise surprise, they tried to claim I’d caused new damage to the alloys. I showed them my video on the spot and the accusation immediately evaporated. No apology. No acknowledgement. Just the next customer in line. This experience felt deliberately misleading from start to finish. Hidden charges, pressure tactics, and then an attempted damage claim on return. Make of that what you will. Read the other reviews. You’ll spot a pattern very quickly. Avoid this company unless you enjoy stress, disputes, and feeling like you need to constantly watch your back.

Buenas tardes,sentirnos estafados y mal atendidos por la persona que nos recibió. Alquilamos un coche a traves de internet, con unas condiciones y con el contrato para enseñar a esa persona, la cual nos dice , que nuestra reserva expiró por no recoger el coche a una hora que según el debíamos. Que su empresa daba cortesía de dos horas más para poder recoger el vehículo. En el contrato no pone nada de eso. Le explicamos de todas las maneras posibles, que lo que nos dice no es así. El nos ofrece cogerlo pagando otro dinero, como dijimos que de ninguna manera, ya tuvimos el problema mayor. No entra en razón y nos dice que no hubiéramos alquilado por internet. Después de muchas palabras, pedimos la hoja de reclamaciones, la cubrimos y directamente denunciamos. Mañana dicha hoja al ayuntamiento para que gestioné dicha denuncia. Esperando que no vuelva a ocurrir con más personas.

We have had a very bad experience with this company. We are still waiting for the deposit. Do not book.”