Wheego.comReviews of wheego.com

Wheego Tirana. Achtung Betrug! Wir haben über Check24 gebucht. Die Mietwagenstation war nicht wie gebucht im Terminal, sondern schwierig außerhalb. Bei der Abholung hieß es unerwartet "Keine Offroadstraßen sonst 500€ Gebühr". Das hat unsere Urlaubsplanung erheblich gestört, wir haben sogar gebuchte Quartiere sausen lassen, aber haben das Auto immer nur auf Asphaltstraßen bewegt und sind mehrfach die Offroadstraßen teils erheblich weiter gelaufen. Bei der Abgabe des schadenfreien Autos hieß es dann, eine Firma hätte uns auf Offroad-Straßen dokumentiert, die Kaution von 500€ wurde einbehalten, bei einem Buchungswert von 59€. Auch Check24 hat sich heraus gewunden, da ja kein versicherter Schaden entstanden ist. 559€ statt 59€ Mietwagenkosten für 6 Tage. Betrüger! Finger weg! Das Auto selbst war auch am Ende seiner Lebenszeit, wir waren froh dass es durchgehalten hat.

SCONSIGLIO VIVAMENTE DI NOLEGGIARE UN AUTO CON LA WHEEGO Ho noleggiato un'auto con la società WHEEGO. c/o l'aeroporto di Catania, per il 3 e il 4 ottobre 2026; alla riconsegna dell'auto non hanno voluto riconsegnarmi il mio deposito di €.990,00 sostenendo che nella parte bassa dell'auto erano stati fatti alcuni piccoli graffi, HO PRIMA MOSTRATO E POI INOLTRATO AL FUNZIONARIO IL MIO VIDEO, CHE PROVAVA LA PREESISTENZA DI QUEI QUASI INVISIBILI GRAFFI,MA, ANZICHE' RESTITUIRMI IL MIO DEPOSITO, IL NOLEGGIATORE HA PRELEVATO ALTRI €.460,20 DALLA MIA CARTA DI CREDITO! Ho incaricando i miei legali per verificare se ci siano anche aspetti penalistici nel loro comportamento e per il recupero delle somme indebitamente sottrattemi.

SCAM!SCAM!SCAM! PLEASE PLEASE PLEASE DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!!!! ARRIVED AT ALICANTE AND IMMEDIATELY PRESSURED TO TAKING OUT THERE ADDITIONAL INSURANCE, FUEL CHARGES, GREEN CHARGE. WHEN I REFUSED, THE STAFF WERE EXTREMELY RUDE. I SUBSEQUENTLY RETURNED THE CAR AND THEY IMMEDIATELY FOUND A SCRATCH UNDERNEATH THE FRONT BUMPER AND REQUESTED MY EVIDENCE TO CONFIRM IT WASNT ALREADY THERE. WHO TAKES PICTURES UNDERNEATH HIRE CARS. I WAS THEN CHARGED £1200 ON MY CREDIT CARD, THEY ALSO REFUSED TO TAKE ME BACK THE AIRPORT. DO NOT USE THIS COMPANY!!!!!!!

I used this service twice in Düsseldorf in recent weeks and both times I was very impressed by the friendly and efficient staff. On my first booking, I accidentally selected the wrong time (Expedia had defaulted to 10:30, although I had intended to book for 18:30). The staff proactively called me to sort it out. On my second visit, the same happened (I know, don't ask) I was initially charged a second day charge that was then waived after I had explained to customer service. Everything was quick, easy, and hassle-free. The staff were genuinely friendly and helpful, with none of the rip-off charges you encounter at so many other places. Excellent service. Well done!

They didn't accept my international driver license. That was the first time I had that experience and i traveled a lot around the world. I was speechless, 2 suitcases, 2 littles kids and no car after walking there 15 minutes from Salzburg airport and then back. Every other single car companies in Austria accept the license. But the issue is that when you don't buy in advance it costs twice the price at the last minute...

Disastrous and scammy experience. Lie, rip off, all with a smile.

Absolutely shocked when returning car and being fraudulently accused of causing damage to the vehicle while having photographic proof the damage was existing before we drove the vehicle!! Rude and obnoxious staff who accused us of lying! Never use these crooks!!! Go to another hire company!

DO NOT TRUST THIS COMPANY. I rented a car at this company at Hamburg Airport. The original price was 26€ per day. They ended up charging me 154,74€. Why? Because firstly, my booking originally (and intensionally) was booked without an insurance and at pick up times, I was offered to get my deposit reduced from 900€ to 300€ and of course I say yes. Why wouldn't I? That this meant, that I was charged 24,37€ more per day, was not mentioned with no single breath. I originally was only going to book this car to get to a location thats 2 hours away and wanted to return it on the same day. 4 hours before returning it, I got in touch with Wheego and asked them if I could return the car a couple of hours later than originally planed. They said, yes, but we will have to charge you another day. I wrote "that sounds fair" - and agreed. The next day, I learned that the 'another day' price equals in 80€ extra. That meant I had to pay two days the insurance of 24,37€ and additionally the 80€.