WhataburgerReviews of whataburger.com

The whataburger on 66/Dalrock in Rowlett Texas is absolutely the worst place ever… My husband receive a sandwich with a piece of glove in it… he took it back… no apologies, no refund just received a new sandwich which he couldn’t eat by the time he got home he was disgusted and I never took a bite of mine seeing that he had a piece of glove in his…. We called corporate made a complaint and still haven’t received a call back from 7 days ago… later that night my step daughter went to the same location not knowing this had happened earlier to her dad and she ordered a sandwich which was wrong they made a different sandwich again it was wrong… she didn’t check the 3rd time because she was in a hurry… again it was a total different sandwich than she asked for.. they did tell her to come and get a new sandwich the next day.. but this is ridiculous that not one person has reached out to us seeing there was a foreign object in my husband’s sandwich I guess we will be taking the next step since we can’t get a call back. Yes we took pictures

the new whataburger on 16th street in orange tx, we made our order, a no 1 with mayo and lettuce only, extra lettuce was requested. plus a no 2, no tomato with mayo instead of mustard. the no. 2 was right, theno. 1 was not even close to what was ordered. both burgers were cold and french fries were cold as well, we asked for some hit fries and never received them. obviously the young lady working the counter was busy flirting with a another male emplyee . this happened at 5;45 pm on 9/8/24, Sunday evening. we will not be going back to this place if business again.

So what I like is the food the food OK you know that’s good but the drinks like they were like uncarbonated and then we told the lady if we could trade for a milkshake we could pay the difference and she said no we cannot do that so we were confused, but we just asked her refund and they wouldn’t give us a refund so she was giving us attitude and she was like she would be smart about it so she was like no my manager said it’s good. It’s fine. We don’t have the same taste buds now. And we got a milkshake. It wasn’t full. The syrup was all on one side like if you’re gonna make it please make it right.

I’ve been all over the US and I’ve tried several Whataburger locations. Yes, even before they sold to the Chicago company. The absolute worst fast food restaurant I’ve ever experienced. Always cold, soggy fries, and a dry, bland burger. I’m baffled by their success.

Meat barely warm ,cold bun meat tasty greasy ,bun also was stale.

Whataburger's food is good, what I am really disappointed in is their practice of wanting to keep my change. Each time (well, 90% of the time) I visit the drive through the employees ask me if I want my change. Why wouldn't I want my change. When I asked him what they would with my change, he said, "Give it to my boss". Are the supervisors and owners aware of this unscrupulous practice?

Visited store in Colorado Springs @ garden of the Gods. Ordered 2 combo meals, server asked if we wanted cheese I said yes and asked for green chili also. When she told me the price I was shocked I was expecting to pay a bit extra for the cheese and the chili but not 38.00 for 2 combos. The server explained the increase was due to adding cheese 2.00 per burger and another 1.80 per burger for the speck of diced chili. She did say that she realized it was expensive but said the food was worth the price. I paid ( reluctantly) since the order had already been placed. Sorry to say I was NOT impressed with food and will never go there again.

Cold food. Fries and chicken sandwich were cold. Complete waste of money. Will never eat there again.