WhataburgerReviews of whataburger.com

Cold food. Fries and chicken sandwich were cold. Complete waste of money. Will never eat there again.

Very disappointed in my #1 meal at eastchase. Tastes like oil has not been changed in months. Bun soggy,patty cardboard. Not at all what I remember. Very Sad.

The service was rude and slow and burger was not made the way it was asked to be made this used to be a really good Whataburger slowly going downhill

Listen very carefully to the customers order! We stopped by for one jalapeno burger, one small burger and 1 order of large fries. What was rang up.... One Jalapeno burger one jr burger one small fry Two large fries , one ice tea, one sprite $23.00!!! My husband was to nice to make her correct the order . He stated that she told him I'm sorry I just assumed that 2 meals was what you wanted.WTH.extemly disappointed in the service definitely need to train the help better. Now I will be honest and say the food is great, but watch the help. They might assume what you were saying instead of clarifying it. Mrs D Craven

I like their food just fine. When you are allowed to order it. One day they have people taking orders, the next day the speaker is taking orders, they put no signs up either way and it's your guess which it is today. The order box was talking today so when I went to the window, the woman told me I am supposed to wait until it talks and then order. She didn't even offer to take my order. So I left. For the last time. This isn't the first bad experience I've had at this location.

Normally, I don't write bad reviews no matter how horrible the experience. However, I had to take the time. I went through the drive-thru and order the Chicken sandwich meal. After I received my food, I proceeded to eat my fries first. The fries were hot and seasoned with the perfect ratio of salt. Then, I opened the chicken sandwich and was ready to attack. The initial look of the sandwich looked fine... no issues. When I bit into it, the chicken felt really cold and wiggly. Immediately, I took an extra look and has to spit everything out. Just as I thought, the chicken was completely raw and uncooked. I returned to the restaurant and spoke with the manager. The manager freaked out and offered to remake my meal. I was so traumatized that I just,asked for a refund. This happened at the Whataburger in Denton @Loop 288.

Whataburger disappointed me, every other morning I ordered the pancake platter which came with three stacks, sausage hash brown and drink and I order an extra sausage, well I feel cheated because the pancakes use to be really big and fluffy now they are half the size, I will return to waffle House since Whataburger changed upon me

Order #108044946 - I ordered from the app inside the store and then let the gal at the front counter know I was there and she gave me my cup and I waited. It had stated on the app my order would be ready in about 5 minutes. I sat there waiting for 15 minutes watchung people come and go and then asked at the counter where my food was when it became apparent I wasn't being served. I was sitting inside the store the entire time with clear view of the counter from thr moment I placed my order until I went to find a staff member. I was apparently invisible even standing at the counter looking at employees who looked past me or turned around. When someone finally acknowledged me I was told it was already picked up and then that it was almost done. It was sitting there the entire time under a heat lamp. Whrn I got home the burger was soggy and room temperature and the chicken "wings" were hard room temperature nuggets of bland breading and more like popcorn. Chicken. I couldn't believe what I paid for this garbage. Tysons frozen popcorn chicken for half thr price would have been better quality and value. I will not go to another whattaburger and tell my friends to save thier money it isn't worth it.