Whaley FoodserviceReviews of whaleyfoodservice.com

Response from Whaley FoodserviceJan 19, 2017

Hello, It is always cool to hear that we got a first time fix. Our vans are packed with many different parts that we might need to keep you cooking. We also have great pride in the knowledge our technicians have obtained in the field! Thank you for your loyalty! Thank you, Davis

Response from Whaley FoodserviceJan 19, 2017

Jerry, Thank you for your great review. We work hard to keep you cooking, so you can continue to rely on us for all your foodservice needs! Thank you, Davis

Response from Whaley FoodserviceJan 19, 2017

Hello, Thank you for your review! We pride ourselves on having access to the largest inventory of kitchen repair equipment. Thank you for your loyalty, Davis

Response from Whaley FoodserviceFeb 8, 2017

Hello, We appreciate your feedback. The pickup in Columbia is quick and efficient. As soon as you arrive, a customer service representative is there to assist you. And, if you call ahead with the part you are looking to pick up, we will have it ready in 15 minutes. You can also talk to one of our friendly customer service reps over the phone. The phone number is 800-877-2662. At Whaley, we pride ourselves on superior customer service. Thank you, Davis

Response from Whaley FoodserviceJan 18, 2017

Erik, Thank you for for the great review! We truly have pride for our parts specialists. They really work hard to make sure you get the right part, right away! Thank you, Davis

Response from Whaley FoodserviceFeb 8, 2017

Hello, We appreciate your feedback. The pickup in Columbia is quick and efficient. As soon as you arrive, a customer service representative is there to assist you. And, if you call ahead with the part you are looking to pick up, we will have it ready in 15 minutes. You can also talk to one of our friendly customer service reps over the phone. The phone number is 800-877-2662. At Whaley, we pride ourselves on superior customer service. Thank you, Davis

Response from Whaley FoodserviceJan 18, 2017

At Whaley, we take pride in our parts specialists. Each is as knowledgeable as the last and will work their hardest to get you cooking! Thank you, Davis

Response from Whaley FoodserviceFeb 8, 2017

Thank you for your feedback. Whaley prides itself on providing superior customer service to our customers. At Whaley, we stand by our work; if we make an error, we will do everything in our power to make it right. We will be in touch with the branch manager to better understand the situation. We're glad your cooler was fixed and you're up and running. Sincerely, Davis