TLC E.
parts pickup is not efficient
The parts pick up is not customer friendly. No one at counter any longer? Have to ring bell. As much as parts cost should have a live person to speak to customers spending money/
Response from Whaley FoodserviceFeb 8, 2017
Hello, We appreciate your feedback. The pickup in Columbia is quick and efficient. As soon as you arrive, a customer service representative is there to assist you. And, if you call ahead with the part you are looking to pick up, we will have it ready in 15 minutes. You can also talk to one of our friendly customer service reps over the phone. The phone number is 800-877-2662. At Whaley, we pride ourselves on superior customer service. Thank you, Davis