WeTravelReviews of wetravel.com

Regarding trip insurance!?!? Customers should understand that many policies may deny claims related to pre-existing medical conditions, depending on the policy terms and exclusions. It's important to read the fine print before purchasing coverage. From a customer-service perspective, simply stating that the insurance is handled by a third-party provider isn't enough. People purchase trip insurance because they want peace of mind and protection when unexpected situations arise. Travel companies should do a better job of helping customers understand what is and isn't covered, explaining common exclusions, and providing clear guidance before a purchase is made. Transparency builds trust, while surprises during the claims process create frustration. Customers aren't just buying a policy, they're looking for reassurance and confidence that they'll be supported when something goes wrong.

Amazing experience, amazing staff and beautiful places. Definitely a must do if you come here.

La persona que se comunico' conmigo ha sido extremamente pesada, aburrida, Dulce Santoyo es su nombre, a pesar que le dije varias veces que no me interesaba su oferta siguio' a contactarme. Muy muy pesada

Awesome experience at Koh Tao The crews are all nice and the tour itself was well organised. Also the ferry was better than any other tour's, meal as well. (Served with free sandwiches and fruits) I saw a lot of turtles and baby shark for the first time. Very recommend

We initially booked a family trip in February 2025 through We Travel/WanderwithFaithh, with Faith Toure' as our travel agent. Our deposits were processed between February 7th and February 10th, 2025, and the final payment was made on June 20th. Despite reaching out to Faith multiple times for travel information, we only received sporadic responses. As our travel date approaches, we have started contacting her daily via calls, emails, and texts, but we still have not received any replies. On June 20th, after numerous attempts to reach someone, we finally connected via email with a young man named David from We Travel. He informed us that We Travel could not initiate a refund or connect us with another travel agent, as they primarily serve as the booking and payment platform for trip organizers. On June 25th, he recommended that we seek restitution through our financial institution. This response was baffling, especially since We Travel was the entity that processed our payments. At this point, we feel like we were scammed out of a total of $12,150 and that wire fraud is a possibility. No legitimate documentation has been provided by Faith Toure’ or We Travel.

Esp. if you're coming from outside the US, UK, and Western Europe and have no choice but to use card payments for your tour. DO NOT USE.

I am writing to express my sincere gratitude for Nader Abdelrehim his outstanding support and dedication. His initiative in introducing Egypt Day Tours to other partners in Africa has opened new avenues for collaboration and growth, and we are truly appreciate his efforts. This initiative and willing to go beyond the scope of services / initial expected cooperation has really given me a strong belief that WeTravel is really about doing meaningful actions other partners and collaborators. It did inspire me to get more involved with the programs / webinars that you guys make.  It's reassuring to know that we are aligned with individuals and organizations that prioritize mutual success and collaboration. Once again, thank you Nader for your invaluable support. We look forward to continuing our successful partnership and exploring new horizons together. Warm regards, M Attar

I am very disappointed with WE Travel. For over two months, I’ve been waiting for the correct booking links to be added to my website – something that should be simple, but has not been properly handled. Even more frustrating is the fact that I’ve been trying to access the funds that were already transferred to WE Travel, and for over a week now, I haven’t been able to receive them. Due to technical issues, I can’t even enter my bank details, and there seems to be no effective support to resolve this. Their communication has been unprofessional, and what they promise at the beginning simply doesn’t match reality. They show little understanding of how websites work and seem unwilling to manage issues responsibly. If you point something out, they often shift the blame back to you. Multiple contacts and attempts to find a solution have, unfortunately, not helped. I’m more than disappointed – I’m now truly concerned about everything that has happened over the past two and a half months. This platform has not delivered what was promised and has caused unnecessary stress.