Westlake Financial ServicesReviews of westlakefinancial.com

This company charges TERRIBLE interest rates even for customers with GREAT CREDIT. I recently financed a used car thru Westlake on a 36 month repayment plan and even with an 800+ credit score I was charged 11.49% APR. Luckily I paid the vehicle off within 30 days and NOW they cannot seem to understand what a $0 balance letter is. Terrible company!!!

This finance company works with car wholesalers that purchase auctioned cars. These cars are primarily junk and cost you thousands immediately. Then, your stuck with the loan having to get rid of the car due to excessive repairs. Secondly, they don't allow refy after 6 months. Thirdly, if you change your payment date they still charge you late fees based on the original payment date. Horribly unethical company.

I have been with Westlake Financial since 2019. I may have called 2-3 times for information pertaining to my account. When I say they have the most incompetent agents. The interest rate is so high, they don't report the correct amount on your credit report, They only report the Principal balance of the loan not including all the tacted on interest that you are paying monthly. That's how they scam and make extra money. My fiancee and I were in the process of building our credit. PLEASE STAY AWAY FROM THAT COMPANY. The customer service is POOR, My guess is that they hire you and throw you on the phones with zero training or resourses. You can a simple question and it not understood, DETAILS people and critical thinking is not at all given.

This is the worst bank have ever seen please avoid Westlake in all cost they will mess ur life up believe me

Considered using this company which was referred to me via AutoCreditExpress and CreditKarma. I immediately began receiving unsolicited text messages and emails from them. When I received the initial phone call, the representative was clearly not an American nor was he calling from inside the United States. And yet, this person was now given all of my private information. They were rude and abrasive and read from a pre-prepared script. Just red flags all over the place. As I dug-into the company a little more, everything came into focus. Eventually, they won't be around once the Federal government catches up to them. In the meantime, I won't be doing business with them and neither should you.

JUST AWFUL , THEY ARE RUDE AND DISRESPECTFUL , I HAVE NO IDEA HOW THIS BANK IS EVEN OPEN , I was double charged on payments , I HAVE BEEN HUNG UP ON AND YELLED AT BECAUSE THEY WANNA TRY AND KEEP MY MONEY AND SAY THEY GAVE MY REFUND WHEN THEY DID NOT . scam artists and thieves . stay away

The interest I got on my car is absolutely out of this world. I was unable to pay because of Covid and I called them to try and help and feel like I got the run around…

My service today with phone representative was outstanding. He stayed on the phone with me to make sure my payment was received, he was very patient and eager to help me. My name is Leslie Smoot unfortunately I didn't catch the reps name but he was extremely helpful.