WePayWePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
787 approved reviews, newest moderated first
Melissa
Rachael was amazingly fast with her customer service and solution to my problem. My issue was resolved in less than 5 mins!! Nice work We Pay :)
Response from WePayJun 25, 2015
Thanks so much for compliment Melissa, Rachel thoroughly enjoyed assisting you! We'll be here if anything else comes up! =D -The WePay Customer Delight Team
LaNoya J.
Asked for my profile name to be updated and Eldridge completed my request super fast! Thank you!
Response from WePayJun 8, 2015
Hi LaNoya thanks so much for taking the time to let us know how our team did to help you! We hope you have a great start to your week! -The WePay Customer Delight Team
Brianna D.
I really appreciated the tech trying to figure out my problem. At the outset it seemed like it wasn't going to be fixable but he persisted with me and found a solution!!!! I couldn't have asked for better service and my issue was resolved!!! KUDOS!
Response from WePayJun 8, 2015
Hi Brianna, it really is our pleasure to help and we thank you for leaving the great feedback here with our team. If anything else comes up, shoot us an email or live chat us and we can help. Thanks for being a great customer! -The WePay Customer Delight Team
Mary P.
Always fast.....he was right to the point - super - understood right away what I needed!
Response from WePayJun 8, 2015
We're so happy to hear that we provided a quick and accurate response for what you needed Mary! If you do have any other questions or issues,just shoot us an email at [email protected] or live chat us from your homepage login and we'll be here to help. Thanks, The WePay Customer Delight Team
Marty
The reason I gave four stars were simply because I'm a New/First Time user to WePay through gofundme.com and I've had recent issues with withdrawals. (WePay Account NAMES has to match Banking Financial Institution)| This would cause less confusion and everything would run smoothly! | Currently awaiting issue to be resolved Ticket number was submitted on May 14, 2015 | current date June 04, 2015 | 3 weeks later | Still awaiting the golden rule ((2-5 business days)) | To WePay Suggestion: | Maybe WePay, can add a service in the near future that would allow minor incidents for NEW/First Time users to have funds readily available after two or three incidents reoccurring. -New/First Time User to WePay
Response from WePayJun 5, 2015
Hi Marty, Thanks so much for the honest feedback you have left our team here. We're sorry that it was not a smoother experience from start to finish, but happy to hear that it nonetheless was a positive experience. We definitely want our first-time customers to feel comfortable navigating the website and features in conjunction with our partner GoFundMe.com. Hopefully by now the issue is resolved, but if anything else comes up in the future, please do not hesitate to reach out to us at [email protected]. -The WePay Customer Delight Team
Kevin C.
Prompt connection. Answered questions with satisfaction. Thanks
Response from WePayJun 5, 2015
Thanks so much Kevin for the candid feedback! If we can help in the future, chat us or shoot us an email at [email protected]! -The WePay Customer Delight Team
Shana Subelsky T.
Eldridge pointed me in the right direction and it was easy to follow. Thanks!
Response from WePayJun 5, 2015
Hi Shana, We're so happy to hear that you had such a positive response! Thanks so much for your feedback and hope you have a great weekend! -The WePay Customer Delight Team
Nathan
Rachel assisted me via the live chat support window and patiently explained to me how to go about changing the account from an individual to an organization. She also reviewed the account to make sure that everything was set up correctly and canceled a check that was in the queue so that it would be addressed correctly when it did go out. Thanks!