WePayWePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.
WePay (wepay.com) has 787 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
787 approved reviews, newest moderated first
Jeanine
We are grateful and impressed with the excellent customer service we received from Mira, Senior Customer Delight Agent for We Pay. I recently inquired about an unrecognized charge on our credit card statement from January 2019, over a year ago. Mira responded immediately with all the information we needed. The charge was valid and our minds were put to rest.
Richard K.
Prompt courteous attention to my requests. No fuss. No muss. Action was practically immediate. Sean handled my transaction and deserves recognition for his rapid response!
iHuman
For small transaction amounts, they were fine. I recently had two large transactions and they've been a nightmare. They've been holding my funds for weeks. They have no phone number. No way to contact them via email. Only through their Zendesk help system. Avoid WePay at all costs.
T. T.
Had an issue accessing my account over the weekend, a holiday weekend nonetheless! However, a response the following business day from Sean with the requirements to take action and I was back in business in no time and my peace of mind was restored! Thanks again!
Shawn H.
Mira was very helpful.. I appreciate you Mira thanks for the information I need... Thank you again and if I need you again I will contact you... Have a blessed week....Shawn Lee Howze AKA Mr.Lee Howze
Bruna A.
The service provided by Mira was excellent. I highly recommend WePay.
Michele C.
I had a charge I didn't recognize on my credit card bill for quite a bit of money. I was very concerned. Mira contacted me right away and told me all of the details of the charge, and everything was fine. She was really great! Thanks, Mira!
Diane
Sean is wonderful. He responds right away in a friendly & helpful tone. If he can't help, he'll get you to the person who can & follows up afterwards. Professional, courteous & knowledgeable customer support.