Well Potted PlantsReviews of wellpottedplantsae.com

Definitely the worst customer experience and they deceive and lie relentlessly. I’m having to go to consumer court just to take them to task. Had ordered a Thai bougainvillea bush and they completely sent a different colour and then after repeated requests to take it back and replace it with the colour on website they have lied to me . Everyday I call and they either say “delivery driver is on the way” but he never comes . I feel harassed and deceived and lost 400 aed. And two other Areca palm I recieved in very poor state with mould (which they said is “normal” and the pots bursting and torn . The plants turned yellow in 3 days flat . A company I can recommend is Growhub.ae. Fabulous service , great quality plants which are sent in protective casing with a water drip. And what you see on website is what you get .

Bought 3 plants(air purifier bundle) , selected colour of the pot plans and when delivered, not only was 2 of the pot plants not the size advertised nor the colour of the pot plants was correct. I tried alerting them as soon as they arrived, the ignored me until date. I asked for them to pick the flowers up and refund my money, no response. Tried calling, texting, WhatsApp, EVERYTHING, to no success. So dissappointed.

I received an areca palm 4 days ago it was watered once the same day it came and it started dying I don’t know how this is possible it’s day four and the leaves are yellow like paper… They dont care at all

THIS DEF A SCAM BUSINESS as I never receive my order and this company trying to get fake good review from US location made things so sus. I dont need to talk a lot because everyone have said exactly what I've been through. NEVER DELIVERY, NOT REPLY CUSTOMER, UNCONTACTABLE. THE UAE GOV should stop business like this

If I could put no stars I would. They took my money and did not deliver my plants! They are a scam, refusing to deliver or refund! DO NOT order from these people!!

Delivery is a joke. They promise next day, its been more than a week not delivered yet. No one picks up the phone or answers messages.

Terrible to deal with from purchase to arrival, couldn’t get confirmation of the delivery, they never even rang the door the day after they were supposed to delivery. One of the plants delivered is almost dead. I can’t upload a picture but hugely dissatisfied

THIS IS NOT A FAKE REVIEW. I AM A GENUINE CUSTOMER WHO PLACED AN ORDER ON 2ND FEB 2026. I had a terrible experience with this company after ordering two plants. Not only did my items not receive next-day delivery as stated in my email confirmation, but the condition of my fiddle leaf tree is entirely unacceptable. It looks completely different from the website, and many of the leaves have holes. I have tried every day to speak to a manager, but no one has ever called me back, even after multiple calls. I was only able to speak to a manager once; she said she would call back, but didn't. I have evidence of each time I have reached out (via WhatsApp messages) and photos of my plant's condition. This is absolutely unacceptable.