Well Potted PlantsReviews of wellpottedplantsae.com

I already wrote a review about this company here on october 23 2025 regarding the bad experience i had with this company unfortunetly. The company representative replied here on october 30 2025 writing that my review from fake client and that i never bought the product from them. Unfortunately for me i am real client and i ordered plant from them on 22 october, i have whatsup correspondence and order details. I have the photos of the plant. The plant was delivered by their driver in the evening 23 october, kept near my door and driver texted me only when he left. When i came out and saw the condition of plant, i cotacted their driver and he told he already left. I was trying to post the review on their website which was not possible as review never appeared there. However the i managed to reach them next day and spoke with lady who told me that i need to send this plant on my own cost to another emirate and also she told that she cannot accept the refund since they have 24 hours reund policy or natural plants, by the way it was not even 24 hours since order was delivered. The plant of course got spoiled. The website of this company has only positive reviews. I tried several time to place my review there and it never posted. Also on instagram i left comments.

Fake Shop. I paid and was promised a delivery slot. No one came and no one picked up the phone.

If possible I would give zero stars. I ordered plants for next day delivery. Never received either the product or my money back. Worst company and people I had to deal with in UAE. Stay away!

Ordered a plant that said (same day delivery across UAE), however it took more than a week. They do not respond on email, and rarely on WhatsApp or calls and their solution is that they will get back to you as that doesn't happen. With regards to plant, it was supposed to be 3 plants per pot but received only 2, the plants were healthy. I would not buy from them again, best is to report them to consumer rights in Dubai if they did not return your money.

I bought medium olive trees in long pots, but they delivered small olive trees in long pots. I have been trying to reach them for an exchange, but they have ignored all my messages and calls.

This company does not exist. It’s a scam I never received my order after paying and they stopped answering me

The plant delivered to me looks nothing like the photos advertised. What I received was of clearly inferior quality and completely different from what was shown at the time of purchase. When I contacted the company for an exchange or refund, my messages were ignored. I also called and spoke to a staff member who was careless, unprofessional, and incompetent, and who promised that a supervisor would contact me. That never happened. There has been no follow-up, no resolution, and no responsibility taken. Communication is simply ignored once payment is received. This is a classic case of misleading advertising combined with extremely poor customer service. If something goes wrong with your order, don’t expect any support. I strongly do not recommend this business.

This company is scammers, they stole my money! Never order here!