Megan T.
I was really looking forward to using…
I was really looking forward to using these masks for our cross country holiday plane trips. As soon as I became aware of the company I placed an order thinking seven days would be sufficient time for delivery. Unfortunately, it wasn’t. Still don’t have the masks and frustrated we won’t be able to make a test run in this trip so we can decide what we need more of for a busy travel year ahead.
Response from WellBeforeNov 24, 2025
Hi Megan, Thank you for sharing your feedback. After reviewing your order, it appears there was an issue with how the order was placed. Only the delivery guarantee was selected, so no physical masks were scheduled to ship. We’re reaching out to you directly to help resolve this and ensure you get the products you need for your upcoming travels. Thank you for your patience, and we look forward to getting this sorted.