Nathan E.
easy purchase quick shipping
easy purchase quick shipping

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 529 reviews with 4 stars · Clear filters
Nathan E.
easy purchase quick shipping
Eddie S.
They were thicker then most pull up's
Response from WellBeforeOct 19, 2026
Thank you for sharing your feedback! We’re glad to hear you found our pull-ups thicker than most. We appreciate you choosing WellBefore and taking the time to leave us a review!
Keala
Most comfortable and reliable mask I’ve found. Products always arrive as expected. Shipping price for Hawaii is not cheap, at 11.99 for 20-30 masks. But the quality, comfort, and reliability to have a mask everyday at work keeps me subscribed. The only other thing I’ve had some trouble with was getting in contact with customer service to increase my subscription quantity. When I did get a response, they were quick to change my quantity. Overall, I highly recommend well before for their mask subscription service!
Response from WellBeforeOct 19, 2026
Thank you so much for your kind review and for being a loyal WellBefore customer! We’re so sorry for the trouble you experienced reaching our customer service team, and we appreciate your feedback regarding shipping costs to Hawaii. We’re always looking for ways to improve, so we’ll be sure to pass this feedback along to our team. Thank you again for your continued support and trust in WellBefore! 💙
Kemi A.
The colors are not what I ordered, though I will concede the bundle ordering was so weird it was hard to confirm what I thought I was ordering was the final outcome. Truly thought about not ordering from your website again after we opened up the order when it arrived - very disappointed in the experience though I’ll take some responsibility for ’user confusion’. Please improve the bundle ordering experience on mobile for people or stick to just letting people pick the specific masks they want.
Response from WellBeforeOct 1, 2026
Hi Kemi, We're sorry your order wasn't what you expected when you opened it, and that the experience left you disappointed. We reviewed your order, and the colors shipped match the selections made at checkout. We're reaching out to you directly to better understand what the problem was and how we can help. We value you as a customer and hope to have the chance to make this right. We look forward to hearing from you. Warm regards,
RK
MY ORIGINAL REVIEW from 7/7/26: I've been using these masks for about a few years now and have been very happy with them, but in this latest shipment, some of the white masks had strings that were too short. (None of the black masks in this shipment have had this defect so far.) This makes them unusable, unless I rethread them with strings from old used masks. UPDATE from 8/22/26: WellBefore readily agreed to ship me a replacement box of masks. I tried the first one on, and it fit fine, so I am relatively satisfied. I should also emphasize that some (maybe more than half) of the masks in the original shipment fit well enough.
Response from WellBeforeAug 10, 2026
Hi, thank you for being such a loyal customer and for taking the time to share this. We really appreciate it! We're sorry to hear about the string length issue with the white masks in your recent shipment. That's definitely not the standard we hold ourselves to, and we'd love to make this right for you. Our team is reaching out to you directly so we can look into this and get it resolved!
Dinkleboo. Lynn H.
Surprised at how small amt in pkg. Product is excellent but only had 4 or 5 wipes in pkg
Response from WellBeforeAug 7, 2026
Thank you for taking the time to leave us a review. We're glad to hear you found the product to be excellent! We also appreciate your feedback regarding the package size and the number of wipes included. Customer feedback like yours helps us better understand expectations, and we'll be sure to share your comments with our team. Thank you for choosing WellBefore, and we hope to serve you again in the future!
Jill
Rugby Blue Gel - love it. My family uses this product frequently, so I try to keep it on hand. Stores in our area seldom stock this item, so I was glad to find it on line at a reasonable price through WellBefore. Ordering from WellBefore was easy and convenient. Their website is nice and they offer a variety of product. They also offer auto delivery, which is a bonus. The order was promptly acknowledged and shipped. I received my package within a week. I gave a 4 star rating because there was a slight mishap where one of the caps popped off the jar during shipment. Customer Service was notified of the issue. Their response was immediate. I found them friendly, helpful and accommodating.
Response from WellBeforeJul 9, 2026
Thank you so much for taking the time to share your experience with us! We truly appreciate your thoughtful feedback and your support. It helps us continue improving both our products and service. We look forward to serving you again in the future!
Kim
It came on time
Response from WellBeforeJul 4, 2026
Thank you for your review! We're glad to hear your order arrived on time. We appreciate your support and hope you continue to have a great experience with our products. Thank you for choosing us!