WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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9,926 approved reviews, newest moderated first
Rashawn S.
I'm a first customer
Response from WellBeforeDec 3, 2025
Thank you so much for the 5-star review! We’re thrilled to hear that your first experience with us was a great one. We truly appreciate you giving us a chance, and we’re here anytime you need support or have questions. Thanks again for choosing us!
Vera J.
I made duplicate order by mistake and your your teem worker call me and canceled one order . i got order on time. I am very satisfied.
Response from WellBeforeDec 3, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that your order arrived on time and that everything was resolved smoothly. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon!
Kim
Very nice and comfortable masks, but the colors they offer are never available. Customer Service kindly contacted me and explained why my order had to be adjusted. Very friendly and helpful, all was resolved beautifully. These masks are amazing!
Response from WellBeforeDec 3, 2025
Hi Kim, Thank you so much for your kind words! We’re thrilled to hear you find our masks comfortable. We completely understand how frustrating it can be when your favorite colors aren’t available, as some shades are in high demand. We always do our best to restock and expand our color options. We’re restocking soon, so be sure to check back — we hope your perfect color will be available shortly! Best regards,
Brenna M.
The masks I received were described as "petite regular" when I ordered what I thought were kids size masks. The masks I received despite being labeled "petite" are huge and baggy on my face and were the same size as most one size fits kn95 adult masks. People need to learn what the word petite actually means which isnt huge and baggy.
Response from WellBeforeDec 2, 2025
Thank you for your feedback. We’re very sorry to hear that the masks didn’t fit as expected. Our kids’ masks are designed to be smaller, so we’d like to investigate this further. Someone from our team will be reaching out to you to look into this and help find a solution. We understand how frustrating it can be when sizing isn’t right, and we appreciate you bringing this to our attention.
BethP
We have used Well Before masks during and since the COVID epidemic. We are very pleased with the selection and service of Well Before and recommend their products highly.
Response from WellBeforeNov 29, 2025
Hi Beth, Thank you so much for your kind words and support! We are thrilled to hear that you’ve been pleased with our masks and service. Your recommendation means a lot to us. We truly appreciate your continued trust in WellBefore products! Warm regards,
AJ
Excellent product and fit . Fast delivery
Response from WellBeforeNov 29, 2025
Hi AJ, Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the product and the delivery. Your feedback means a lot to us! Warm regards,
Karen F.
When you are a nonprofit organization every penny counts. And when you are purchasing something to give away to those in your community in need, well quality and price mean everything!
Response from WellBeforeNov 28, 2025
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our products are helping you make a difference in the community. Knowing that quality and price matter to you and that we could meet your expectations means a lot to our small team. We truly appreciate your support and all the incredible work you’re doing to help others! 💝
James F.
My only complaint is that I'm impatient for the new colors. The masks are beautiful, functional, stylish, and effective. I wish id found them "WellBefore" this summer!
Response from WellBeforeNov 28, 2025
Hi James, Thank you so much for your kind words. We are thrilled to hear that you are enjoying the masks and that they have been functional, stylish, and effective for you. We truly appreciate your support and your patience as we work on releasing the new colors. If there is anything else we can assist you with, please feel free to let us know. Warm regards