WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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9,926 approved reviews, newest moderated first
customer
Everything was stated clearly
Response from WellBeforeNov 16, 2025
Thank you so much for your kind words! We're thrilled to hear everything was clear and helpful. We truly appreciate your support and hope you continue enjoying our products! 💝
Jordan G.
Good customer service experience, fast shipping, quality masks, and when I had a monthly subscription but needed to cancel, the customer service was very helpful. Thanks!
Response from WellBeforeNov 15, 2025
Thank you so much for the wonderful 5-star review! We’re thrilled to hear you had a positive experience with our customer service and that you’re happy with the masks and shipping💛
S. G.
Wow! What fast service and quick delivery! My husband has not tried the vinyl gloves yet, but just glad you got some x-large size back in stock.
Response from WellBeforeNov 15, 2025
Thank you so much for the wonderful 5-star review! We’re thrilled to hear you’re happy with the fast service and quick delivery. We hope your husband enjoys the vinyl gloves when he gets a chance to try them! 💛
Haley R.
Products are always quality, shipping is easy and communication is clear.
Response from WellBeforeNov 15, 2025
Thank you so much for the wonderful 5-star review! We're thrilled to hear that our products, shipping, and communication continue to meet your expectations. We truly appreciate your support! 💛
Michaela
these are not your Wellcome Series masks and i want my money back. you completely changed the mask and it’s HUGE on my face now. these used to be your smallest size regular masks and now they’re the same size as all of the other regular masks. i’ve already contacted support- weeks ago actually. please give me my money back.
Response from WellBeforeNov 15, 2025
Thank you for your feedback. We're so sorry for the trouble with your masks. Our team has already issued a full refund for your order and emailed you the confirmation, so please check your spam/junk folder in case our messages were filtered. Our production team is also investigating the sizing concern you mentioned. Someone from our Care Team will reach out again to ensure everything is clear. Thank you for bringing this to our attention. We appreciate the opportunity to make things right 💝
sks
Customer service found my package within USPS, and they got it moving again after failed attempts by me. I now have my package!
Response from WellBeforeNov 14, 2025
Thank you for the update! We’re thrilled to hear that your package has been successfully delivered. We truly appreciate your 5-star review and your support!
J. M. T.
The package of masks arrived on time. The masks are very comfortable and fit well.
Response from WellBeforeNov 12, 2025
Thank you so much for the wonderful 5-star review! We’re so glad to hear the masks arrived on time and that they’re comfortable and fit well. Your feedback means a lot to us — we truly appreciate your support! 💙
customer
fast shipping and reasonable price for on demand masks in a hurry
Response from WellBeforeNov 12, 2025
Hi, Thank you for your feedback. We’re glad to hear that you found our masks fast and reasonably priced. We truly value your experience and would love to make it a 5-star one. Could you kindly let us know if there’s anything we can do to improve your experience or assist you further? Your input helps us continue to provide the best service possible. Warm Regards,