WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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9,926 approved reviews, newest moderated first
Susan G.
Great product and helpful support!
Response from WellBeforeNov 20, 2025
Thank you so much for the wonderful 5-star review! We’re thrilled to hear you’re happy with the product and our support. Your kind words mean a lot to us! 💝
Mahesh K.
Diapers were supplied on time and were at right price. I was eimpressed with the service.
Response from WellBeforeNov 20, 2025
Hi Mahesh, Thank you so much for your kind feedback! We are thrilled to hear that the diapers were supplied on time and met your expectations. Your appreciation means a lot to us, and we are happy to continue providing you with great service. Warm Regards,
Susan
Of all the different types of masks purchased over the past 5 years, their masks are the best we've found. They are comfortable and adjustable and last a good while. Great find!
Response from WellBeforeNov 20, 2025
Hi Susan, Thank you so much for your kind feedback! We’re thrilled to hear that our masks have been a great fit for you and that you’ve found them comfortable and long-lasting. Your support truly means a lot to us. Warm Regards
ZW
I asked a somewhat complex question and got a straightforward and very helpful answer without having to clarify anything. Either they have exceptional ai models, or they actually hire real people to answer questions, either way it was great.
Response from WellBeforeNov 19, 2025
Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you received a clear and helpful answer right away. Our team works hard to make sure every question gets real, thoughtful support, and it means a lot to know that came through for you. Thank you again for sharing this — we truly appreciate it! 💛
Karen H.
5 stars tells it all.
Response from WellBeforeNov 19, 2025
Hi Karen, Thank you so much for your kind review! We’re thrilled to hear you had a great experience and really appreciate your support. Warm Regards
Arlene G.
This was not what I wanted. It was way too expensive and I am waiting to get a refund. They said it was in review. I want a refund and all my subscriptions canceled.
Response from WellBeforeNov 19, 2025
Hi there, We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Our team has reviewed your case and we’ve already issued your prepaid return label, which was sent to your email yesterday. Once your return arrives at our warehouse, we’ll process your request right away. If you didn’t receive the label or need any additional help, please feel free to reach out — we’re here to make sure everything is resolved smoothly. 💜 Best wishes, The WellBefore Team
Greg S.
Best value found for this product. Shipping and handling & communication was top notch
Response from WellBeforeNov 18, 2025
Hi Greg, Thank you so much for your kind words! We’re thrilled to hear you found great value in the product and that our shipping, handling, and communication met your expectations. Your feedback means a lot to us, and we look forward to serving you again soon!
Idhles B.
Hello, it was not acceptable experience i was trying to send these medications to my father in algeria but my order came very late , but the good thing is the medications good and valid to use for long time.
Response from WellBeforeNov 17, 2025
Thank you for sharing your feedback, and we’re truly sorry your order arrived later than expected. We understand how important timely delivery is, especially when sending medications to a loved one. Once an order leaves our facility, the carrier handles the transit, and delays can unfortunately occur, but we know how frustrating that can be. We’re glad to hear the medications arrived in good condition and with long validity. We’ll reach out to you privately to assist further and make this right. Thank you again for taking the time to share your experience.