Kathleen C Splittstoesser/ James E S.
Kevin was very helpful and even called…
Kevin was very helpful and even called me back.

In Business Since 1971, Weiss Ratings empowers millions of investors with ratings, research and newsletters that provide the highest accuracy, the best safety and the most profitable investment guidance.Each day of the year, we issue over 52,000 newly updated ratings, including investment ratings on nearly all U.S.-listed stocks, mutual funds and ETFs; safety ratings on nearly all U.S. banks, credit unions and insurance companies; plus cryptocurrency ratings on most actively traded digital assets.Based on this vast array of ratings and research, our newsletters guide subscribers to investments and strategies with the goal of preserving and growing their wealth with confidence.
weissratings.com (weissratings.com) has 730 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Investments & Wealth · Hollywood, Florida
Excellent

Investments & Wealth · Orlando, Florida
Excellent

Investments & Wealth · Ponte Vedra, Florida
Excellent
Investments & Wealth · BOYNTON BEACH, Florida
Excellent
730 approved reviews, newest moderated first
Kathleen C Splittstoesser/ James E S.
Kevin was very helpful and even called me back.
Molarmechanic
He was able to answer all of my questions quickly. He didn't guess or say "I think...". Also, he was very polite and professional.
AP
Customer service was great. Resolved the issue immediately. I simply just called my subscription because I don't use the service.
David D.
I've been their customer briefly, didn't benefit from their 'advice' and brainwashy content (using all the cheap tactics, but providing zero actionable advice), and it all ended with a chargeback through my bank as they charged me renewal despite a cancellation. Years later, despite many hits of the 'unsubscribe' button, they're spamming my inbox. Very often the unsubscribe is 'broken'. Pathetic. This is not a reputable business, as they try to appear. They're spammers using all sorts of cheap tricks to get your money. Avoid. Edit: After providing my details through here, Amber from Wiess reached out. A very polite and helpful response, at least trying to understand reasons for the low rating and double check it all. When I said I stick to my rating, I still got a very friendly and polite reply. While unfortunately can't say this changes my opinion on their spammy emails and services, perhaps a step in the right direction of noticing and respecting the customer.
Response from weissratings.comMar 9, 2023
Hi David, I am very sorry to see this review. I would love the opportunity to take a further look into your account, interactions with our Member Care team and assist further. From the original message it seems as though you were in a marketing email list which is different from our publication issues. Please send me an email to [email protected] as Trustpilot does not provide any contact information outside of the name created by the reviewer.
David H.
Supporter Kevin provided a cordial welcome and a swift resolution to an administrative error on our part. Excellent support!
Gregory F.
I had a problem, that Kevin C., resolved for me. He was very knowledgeable, and took care of my problem, in a very professional and courteous way.
Bridger B.
Ida knew the answers and explained concisely and clearly.
Giuliano R.
I bought a program. Tried the 7 days garante. Even after I canceled the signature, months after I wqas charged for the same program that I cancelled. No notices. Was just surprised when cheking my bills.
Response from weissratings.comFeb 27, 2023
Hi Giuliano, I see that there was a renewal notice sent 30 days prior to your renewal for your Weiss Crypto Investor membership, which is apart if our automatic renewal benefits that are enabled upon sign up in February, 2022. Since the renewal benefit was not cancelled, and we did not receive a notice for cancellation prior to the new year starting the renewal went through to continue receiving your monthly newsletter. I am glad that you were able to quickly reach out to one of our representatives and I notated that they handled your request within 24 hours of receiving your email and a refund was processed. If there is anything we can further assist you with, We're always happy to help!