Mr J M.
If the product loses money, they shut up shop and don't answer questions depites spending many thousands on their service - absolutely disgraceful
I purchased the Weiss AI Profit Accelerator product in May 24. I think I was miss-sold the product because of the known charges int. customers are charged per trade (FX). Absent this, I have seen US complaints losing money hand over fist in this product. I have been in the product for c 18 months & asked Q’s throughout and none were answered. Weiss come across as a champion for the average investor, but you pay them $7k and apart from bot answers and others promising responses which never materialise, you get nothing. I guess they think their T&C’s protect them against malfeasance and bad faith such that they do not even bother responding to very real concerns. I eventually formalised the complaint on the 7/12/25 requiring contact by 5pm 15/12 and remedy thereafter. I have not heard anything. It is ok if an investor is in a performing product, but if not, no answers or communication, absolutely appalling conduct and I have lost all trust and confidence in the product. The prospectus speaks about beating S&P 500 by 51 to 1 over 10 years turning $100k into $11m (later increased to 94 to 1!) - 1 negative year in 10. I have invested for c. 18m and I am well under water with my pension money. You can imagine my stress. I was in gold which would have doubled £195k to £390k, more in keeping with the Weiss minimum S&P x 2 target/promise. The S&P increased by 31.55%, my pension -16.8% (£164,268) which was boosted by me putting £100k back into gold on the 31/7/25! or -64% compared with the S&P or 97% in view of x 2 S&P promise. If I had stayed in gold… Had Weiss even responded substantively to me I would have exited earlier and not lost so much, got back into gold, and would have recovered the $7k investment (if actioned within a year). Their unconscionable behaviour and silence entrapped me into a useless product, lost much of my pension and taken $7k for what appears to be a miss sold product with no service. Weiss do the right thing and please provide remedy.