Stonemsmom
I bought a Groupon voucher for Weightrx…
I bought a Groupon voucher for Weightrx semiglutide. The company initially had quick response. My payment was quickly processed ( 6/29/24) and I was emailed information on completing my intake. Upon completing the intake, there was no further communication received from Weightrx despite numerous attempts made by completing request on website, emails and phone (there is no number listed on website, I only located with my bank account charges having it). I could log in, and see where physician documented Rx to be sent to pharmacy. I called pharmacy, and they had no record of me. My final attempt to email Weightrx I requested refund and that there be no further charges. There is no place on website to change payment information. I was concerned I would be charged monthly subscription. I contacted Groupon to advise of my experience, and within 24 hours I finally heard from Weightrx. They issued a refund and stated there would be no further charges. My correspondence with Groupon included all documentation of attempts to contact Weightrx and their AI response that they would respond within 48 hours. If you purchased through Groupon, I encourage you to file a complaint with them. Hopefully they are removed from Groupon. WEIGHTRX Definitely felt like a SCAM. Refund received July 18,2024.
Response from WeightRxApr 19, 2025
We're sorry to hear about your experience and appreciate you taking the time to share your feedback. At WeightRX, we strive to provide transparent, supportive, and reliable service to all of our clients. We take concerns like yours seriously and are continually working to improve. If you’d like to discuss your experience further, please feel free to reach out to our support team directly.




