WebjacketReviews of webjacket.com

I recently ordered a jacket for my son. I designed it, ordered it, and quite honestly prayed it would fit and turn out perfect.......webjackets SURPASSED ALL MY EXPECTATIONS!! The jacket turned out to fit PERFECT, and was even MORE BEAUTIFUL then I could have ever imagined!!! Not to mention the jacket was shipped 2 full weeks ahead of schedule! I have never posted any type of review for a company but this company deserves to hear my gratitude!! Thank you for being AMAZING!!!!

You were quite correct the Jacket is nothing less then awesome!!! The fit, quality, and customer service made this one great on line shopping experience. If shopping for yourself or a whole team you can't go wrong with WebJacket. Thanks for my awesome coat, Jeff Hoertt

I designed and ordered a custom made letterman’s jacket for my son from your company. When my son’s jacket arrived there was a mistake that was made in the coloring of the patch. I contacted your company by email and received an almost immediate response. I was very pleasantly surprised by the immediate concern that your company showed in wanting to make it right and ensure that I was happy with the final product. Your company emailed me a picture of the new design and offered to re-make the entire jacket to ensure that the quality of the jacket was maintained. You company then asked me to donate the first jacket to a less fortunate person to keep them warm. This was amazing customer service considering this was in no way a generically priced jacket considering we opted for the real leather and personalized embroidered designs. We received the second jacket and it met our expectations completely! My son is very happy with his new jacket. Thank you so much web design for ensuring that we were completely satisfied with our purchase and in making it a pleasant experience to work with your company. Will be a repeat customer!

I ordered 2 custom jackets from this company. I was skeptical about them when I read the nasty comments! I'm a harsh critic but, I can only speak highly of this company! I've had lots of experience in ordering online and I had EXCELLENT customer service! I was terrified that my sons' jackets weren't going to make it before Christmas but the gentleman that I spoke with, assured me that they would be here on Dec. 23rd. To my surprise, they showed up 4 days early. The craftsmanship is impeccable, exactly what I was expecting and more! I saved atleast $75.00 per jacket! My Christmas has been made because of this company! My sons are going to be so pleased with them. Thank you, Web Jacket, you will get tons of referrals from me. The ONLY thing I would change is the packaging, in which it was shipped, but no harm done to the jackets! From the bottom of my heart, Thank you for not disappointing this Mama!

I ordered 2 custom jackets from this website and I have to say that at first I was skeptical because of the reviews but I had an amazing experience with this company! I was so worried that my twins wouldn't get their jackets in time for Christmas so I called and the gentleman was so reassuring! Not only did they get here before Christmas but they were 4 days early. The only thing I would change, is the packaging! However, the jackets were just fine. The custom jackets were perfect! The craftsmanship was impeccable and quality was exactly like the others, at my kids school! I saved about $75.00 per jacket by ordering through Web Jacket! I will definitely be using them again for chenille patches and other things they offer! I hate seeing a company's reputation ruined by negative comments or because someone had a small issue! I can't wait for my boys to see their jackets! If you think I'm an employee of the company, feel free to look me up! I'm a satisfied customer and a VERY HAPPY MOM! LORI G WALKUP

I feel it's only fair to give positive feedback as well as negative feedback. I read the reviews before going to Webjacket.com and I was a little concern but I still went. I had a great experience. The staff were knowledgeable and helpful. Yes, they helped me via email, but it was more than sufficient. I bought one for myself and was amazed with the quality and price. I ended up buying my team jackets from them. The price was absolutely unbeatable. The quality of the jackets and the embroidery were great. Overall they did a great job. My team and I are very happy.

I am writing to thank you for my beautiful lettermans jacket that I received. Not only does it look fantastic, but it arrived in such a timely manner! Thank you so much, my son is going to love it. I will be using you in the near future for my band's jackets. Thanks

We ordered a sweater, and submitted payment. Months later, there was still no sweater and no further information. We emailed repeatedly without response. Phone calls led to an answering machine with no response after leaving voice mail. Finally, after months, we got an email response saying there would be no sweater delivered. TERRIBLE.