customize your own Varsity Jacket, Letterman Jacket, Cheerleading jacket, Letter Sweater, Cardigan, Baseball Jacket, Warm up suit, Hoodie, Sweatshirt, for your high school, college, team, or club. customized with your text and logo as embroidery, chenille or patch. for men, women, girls, boys and children. No minimum order.
Webjacket (webjacket.com) has 34 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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fed U.
We ordered a sweater, and submitted payment. Months later, there was still no sweater and no further information. We emailed repeatedly without response. Phone calls led to an answering machine with no response after leaving voice mail. Finally, after months, we got an email response saying there would be no sweater delivered. TERRIBLE.
Janet V.
I ordered a letter sweater from this company. First, they were incredibly unhelpful when I contacted them asking what size I should order. I should have known better and gone elsewhere right then. I ordered the sweater in early March and was told it would be Delivered April 30th via email on March 11th. They charged my credit card. April 30th came and went without a single word from them. When I wrote to them asking what was happening, this is the email I received: "Unfortunately, we will not be able to fulfil your order as this item is on back order for now. We issued a full refund. We apologize for the inconvenient." Very unprofessional! Terrible company. Order elsewhere!
Karla E.
I ordered 2 jackets from these people and got them 3 months later. There is no customer service. The "customer service" number tells you their email address. I emailed 3 times and they only responded when I threatened to call my credit card to dispute the charges. Then I was told over email the jackets were shipped and weeks later I get an ermail that they had just been shipped. The jackets arrived a bit dirty. They overcharge for shipping:$44 for 2 light jackets and you get them in a plastic bag. Shipping can't be more than 15 bucks since you get the stuff months later. The good reviews here are fake. They are not fast and rarely answer emails.
Debbra
We ordered a letter sweater from web jacket. We ordered a dark green sweater with matching buttons and white detail. We viewed the sweater in their online virtual designer. We also viewed the online color swatches. The sweater that was sent si an ugly olive almost brown. Whereas the green we ordered was a dark kelly green. There is no phone number to call them. They list one but it is a fax. Their response was that I could order another product for 30% discount. This is a scam. Don't order from them. They are listed as a company in Canada, but I don't think that is correct. That is why there is no phone number. It took ages to receive the product.
Erin
DO NOT EVER ORDER from this company. They will TAKE YOUR MONEY and you'll get nothing in return. They will not contact you or even give you a real number to call, and this company IS NOT REAL. I've never reviewed a company online, ever, but the amount of anger that I have from dealing with this horrible "company" is too much to keep to myself. I ordered $233 worth of merchandise from this company and NEVER received it, nor was I able to get my money back. I emailed them and called them several times and received NOTHING. When I called my bank to refute the charges, I was informed that this is a fraudulent company and others have had similar complaints in the past. This company IS NOT REAL, and whoever is running this is making a fortune off of others from being a piece of shit. DO NOT use this site. Save yourself the money and frustration. I have learned my lesson and will never ever order anything online unless it is a trusted, well-researched company, and I would advise anyone to do the same.
