WebjacketReviews of webjacket.com

Ordered jacket Dec. 16. Got it Feb. 18. Very good quality. Exactly what I ordered, it's perfect. That said, it took too long, and when I tried to have it over-night delivered, the company said they would, but didn't, adding a week to an already long time-frame. No phone number, could only contact the company through emails, which they only responded to some of them and not immediately. For a while I thought I had been ripped off! Then we got it and it was awesome. So they do put out a great product, they're just not as professional as they need to be. If they were faster, and had better customer service,they could be the best. So, not a scam, but not the best either.

Site says allow 5-7 weeks for up to 3 jackets, I only ordered 1 yet it took over 11 weeks. The "check the status of your order" on the website does not work and their phone number does not work. That being said, the jacket was a good price and is nice looking, they just need to work on timing, communication and website functions so that people feel more confident about their order.