PluflReviews of weareplufl.com

It took ages (months) for them to finally respond to me. I was able to connect by messaging the company on their Facebook page.... Plufl never saw any of my emails or Kickstarter messages, and is now charging me $58 USD additional shipping cost. They weren't able to deliver mine or most of their backers' orders since August 2025 and never even prompted me to pay for additional fees through the pledge manager. The estimated cost of delivery was between $10-$20 during their campaign, and suddenly it's 3-4x more?! $58 for bedsheets is astronomical, especially from U.S. to Canada. Plufl would much rather keep the $109 that I pledged for the product than to complete their obligation or refund me. Lastly, I already explained that I can't afford the ridiculous shipping cost, and I have no use for the furfree sheets, since my cat passed away last Christmas. This is truly poor business practice and a scam! They've now decided to continue ignoring me instead of coming up with a solution.

I really love the body pillows and the the blanket thay was free was fantastic. When I ordered my second one I ordered a extra cover, it never came i wrote them back gave them my order number. They were quick to respond and shipped it out quickly. They did apologize, but more importantly they made right quickly and I love rhe products

They were super nice at checkout, welcoming demeanor, and were willing to change the order when I had sent it in. I’m very excited for the bed that I’ve ordered!

I love the pillow. I’ve been fighting pillows for years at night. This has totally changed the game. The cooling blanket is Aaaamazing. I’m not sure how I lived my life without it.

As many have already said, GETTING the order can take a good while. But once it did arrive, in my own experience, the quality exceeded my expectations. I've slept so much better ever since. To put more detail, it turns out I'd ordered mine just after they ran out of stock. But after reaching out after the expected shipping date, they got in touch and made things right. Even offered a partial refund on top of expediting the order to make up for lost time. In short, you can -and probably should- expect it to take a while longer than the listed time it says to arrive, but the quality is worth it.

I bought their body pillow which is great quality. It improves sleep and is made of strong foam. The cover my pillow came with had a slight issue and customer service was wonderful and resolved the issue promptly. Solid product, great company.

Love my Plufl . Decided to get a sheet cover for it now that winter is about to be over . I like all the new products coming from Plufl !

I love my plufl AND hugl, the quality is great and they're so warm and cozy to relax in after a long day. The CS experience here is incredible, order follow ups and any concerns of mine have been dealt with swiftly and wholesale. I cannot recommend this company and products enough!