PluflReviews of weareplufl.com

Took awhile to get it, but the communication was excellent through this process and I am absolutely in love with it. I don't think I have ever slept so good!!

I ordered the large size, which measures 57 inches according to the website. I was sent the standard pillow which measured 50 inches and my knees don't touch the bottoms of the pillow, defeating the purpose. I sent an email to customer service and got a response from Bryan saying to send measurements and pictures with the tape measure, which I did..showing it was 50 inches. He said sorry for the inconvenience, we will fix this mistake. Please send us the label. I then sent the label, which said it was the large (they put the standard pillow in a box with the cooling blanket bundle and put a label sticker on the box that said large), and after he saw this he said "there was no mistake, the label says you received the large, sorry that you are unhappy with it.." I said but you saw the measurements..please send me the correct size... They still have yet to correct my order. Not happy about this, after the proof I have sent them, and the extra money I have spent to get the larger size. Please fix this plufl!!!

I’ve had a great experience with Plufl. The quality of their products really stands out—everything feels well made, comfortable, and thoughtfully designed. You can tell they put a lot of attention into both comfort and durability. What impressed me most is how cozy and relaxing their products are. The ordering process was smooth, delivery was timely, and the overall customer experience was excellent. Highly recommend for anyone looking for something comfortable, unique, and high quality!

Extremely good quality product. Whoever thought of putting those little loop tags on the ends of the body pillow needs a raise. They are tiny but mighty! We had an issue with shipping that was handled efficiently and professionally.

What a difference a quality and well engineered sleep pillow makes. I have suffered from serious shoulder pain for many years which has hindered my sleep. Since using this sleep pillow, my shoulder pain has been reduced and I can sleep throughout the night without waking up because shoulder pain. Highly recommended

On 2/9/26, I ordered the cooling pillow and an extra large bed. I received the cooling pillow and not the bed on February 12th. Due to the extended waiting time, I requested that the order for the bed be refunded to me. I was told after an argument going back and forth about this bed that it would take 7 to 12 business days for the money to be refunded to the original payment method. Today is March 8th and I just received an email stating that the bed is with FedEx with a tracking number which is the exact opposite of what I was told was going to happen. I did not order something to wait a month to get it and have made other arrangements with the money for this bed. It's like they stalled on purpose until they got more in stock. I sent another email demanding my money be in by Wednesday the 11th and advise them that I was refusing this delivery. This entire "transaction" is shady at best. Do not tell the public that your product will ship in two to five days, continue to argue about not refunding and just being patient, flat out lying and saying that the money was being refunded, then turn around and send the product a month later. Bad business. Never again. Beware of this company.

A friend of mine had a plufl and I fell in love with it and decided to grab one for myself. When my product hadn't shipped I got A response back immediately when I submitted a request for an update. Something I don't get often these days so I was surprised how quick and easy it was for me to talk to you an agent. They've been helpful and kind throughout the process!

The Plufl body pillow had truly helped me sleep better and more comfortable. I love that the pillow case is actually cooling and stays cool all night long and the pillow itself is adjustable (you can remove the fluff to adjust to your specific needs!) I highly recommend!