PluflReviews of weareplufl.com

Nice to nap on, can tell the fabric is good quality -planning on getting another as a gift for my brother this Christmas!

I paid for the Plufl on October 8. The website says orders will be delivered within 5 to 7 days. Today is November 3 and I have not received my order. They have no customer service phone number. You have to email them and wait for a response. I've complained twice to them about not receiving my order. I got 2 emails telling me I would receive an email with shipping information, but so far I have received nothing. I am sorry I ever decided to do business with this company. I am wondering how hard it will be for me to get my money back.

Ok so I was a bit skeptical at first since I wasn't sure whether this bed would be worth $300+ but after using it for 4+ weeks I can now say confidently that it's totally worth it. Firstly it's basically a full sized bed with a built in pillow bolster that's basically a actual pillow and body pillow all in one. Also the foam is super supportive, it honestly feels like I'm laying on a mattress. I was worried because I thought it might be like those cheap lumpy bean bags but it's not. And the fur, I'm usually not a huge faux fur person but it's so incredibly soft and it's just short enough where it doesn't get hot. I can never stop stroking the fur since it's so soft. Overall the product is really well made and well constructed, I've slept in this thing more than my bed now these past few weeks ... Well done Team Plufl!

I saw the Plufl Human Dog Bed on Shark Tank and was immediately intrigued. I had never seen anything like it before! I was amazed by the quality and comfort of the bed, and I knew I had to have one. I purchased the Plufl a few months ago, and it has been the best gift I have ever given myself. It is the most comfortable place to relax, and I use it every day. My friends and family have all been asking where I got it, and I am happy to tell them! The Plufl is made with high-quality materials and craftsmanship. It is also very easy to clean and maintain. I love that I can use it for everything from reading and watching TV to napping and sleeping. I am so glad that I purchased the Plufl Human Dog Bed. It is the perfect place to relax and unwind after a long day. I highly recommend it to anyone looking for a comfortable and high-quality place to rest and recharge.

I put in an order over 2 weeks ago, and didn't get a tracking number as they promised on the site. I finally had to ask for one and they gave me one and it said the order was canceled so the tracking order wouldn't work. Imagine several different permutations of this exchange going on over 10 emails. Twice they told me I could have a different color than I wanted. They told me it would be just a few more days. Then they told me it would be 2 weeks as of today after going back and forth about what the issue was at the warehouse. They offered me a measly $25 off if I was to take color I didn't want and have it shipped out. None of it made any sense to me. After I canceled today and they said they were refunding my money, I get an alert tonight that they have just shipped out the item, which I did not want anymore because I went ahead and ordered a different human dog bed elsewhere. Nothing but headaches with this company.

UPDATE: 11/25 So my bed never came…even after their “tracking” showed my order was out for delivery. I wish I could attach screenshots where the website says ships in 5 days but in the (very) fine print buried on a policy page it says they DO NOT HAVE ANY BEDS and won’t have stock until SPRING 2024. I asked repeatedly for them to update their website and use honest business practices rather than deceiving customer and using Shark Tank as their crutch to run a scam. They also BLOCKED any attempt for me to provide an honest review on social media. After reading more reviews regarding orders placed in the last 30 days, it appears as if this “company” may be unraveling. I’m not sure what kind of racket this company is running, but I placed an order on 10/6 for a product that showed in stock and ready to ship 5-7 days. I received no emails about shipping for a week, so I emailed customer service. Here’s the first response: Hi , Thanks for checking in with us, so sorry for the delay! we just received stocks and we are working to ship out all orders but no worries, we have already shipped your order. We will be sending your tracking number soon! Thanks for your patience and understanding! Cheers, Bryan Great - so I wait. Days pass and nothing. But Bryan said “we have already shipped your order.” So I email again and I get this NEW response: Hi J, Thanks so much for checking in with us, we are so sorry for the delay and miscommunication with your order, we just received news from our warehouse that they have canceled our shipments for the Charcoal because unexpectedly ran out stock for Biscuit order, but we already have new stocks coming in that is ready to be shipped in 3 business days, Does that time frame still work for you? I wanted to share with you a picture of our shipment on it's way to our warehouse in Louisville! It is only about 2 days away and from there our team will be working around the clock to get everything unloaded and shipped out to you all! Attached to his apology email is a screenshot of a “map” showing where the new stock is coming in on a truck. THIS COMPANY IS DODGY. Just don’t do it.

Magnifiques

BEWARE! This is a complete SCAM of a company. I ordered a bed on July 30th. It’s Sept 8th and never received my order. Company is refusing to refund my money. It’s a complete scam. Stay away at all possibly costs!!!!!