Christine W.
No updates, 1/2 of the plants did not survive
No shipping updates, even after an email inquiry; The order was split into two deliveries, and two charges. The first delivery was almost dead on arrival, the second is holding on. My mother in law felt bad about telling me this gift had died, or I would have contacted Wayside. She tried very hard to save the plants, but they didn't live. Sadly, of course, it was the more expensive part of the order. I just think I wouldn't order again given that, and the lack of communication after purchase.
Response from Wayside GardensJun 30, 2018
Dear Christine We are very sorry to hear that you have had a negative experience with our company. We are working diligently to improve our communications systems with our customers. Your feedback is important and helps us to ensure the best possible customer experience. Thank you for participating in our review.