Ryan H.
Defective on arrival and would not honor warranty.
I got this as a promo from my dentist (Deep clean special with this waterpik brush and cleaning set). It was DOA and waterpik would not honor their warranty saying I must have an invoice showing the purchase with the serial number. I do have a dentist invoice showing it was a recent promo but I guess it’s not good enough for waterpik. I asked my dentist whether they make the receipt but she said it was part of a joint promotion so these are directly from waterpik. I guess waterpik wanted to promote their product with the dentists, but surely they got what they wanted. THE WORST REPUTATION.
