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Waterpik (waterpik.com) has 70 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Debi
I have had two of the mains powered flosser with separate tank. Both lasted less than two years. The hose became brittle and leaked on both. The second one despite never being moved from our vanity unit developed a crack in the tank. Gave up and just bought another brand for half the price which works just as well
Margaret N.
I ordered a water pik brush w/ flossing. I ordered based on name brand & pricing. It arrived & sorry to say the brush head is very small. I contacted the company who informed me I wasn't first to complain about size of brush head. Offered me to "purchase" a larger brush head. Since company had prior complaints about size of brush head & they enlarged it, why wasn't it now available in the newest purchase? I believe the company should send me the newer brush head @ no charge since they even admitted others have complained about brush head size. I should NOT have to purchase it when I just purchased the product.
Yellow H.
We purchased a Waterpik showerhead that came with a PVC shower hose. Unfortunately, the product was packaged in a hard plastic clamshell, which is not only difficult to open but also difficult to recycle. After showering with it for the first time, the bathroom smelled like intoxicating PVC fumes, even though the 80 CFM bathroom fan was running continuously. We removed the hose immediately and replaced it with a previous Waterpik shower hose that did not smell as toxic, but still has PVC plastic on the inside. As for the showerhead itself, it has a nozzle that is spraying water in a different direction because of a quality control issue. We also reused a flow rate adjuster from a previous Waterpik shower system, which in true Waterpik fashion, is leaking and dripping every few seconds. We checked to ensure that all connections were sufficiently tightened and verified that the leak is originating from an internal manufacturing defect. We have since purchased an American Standard shower kit to replace the Waterpik products.
Darlene H.
Purchased Waterpik Cordless Plus Water Flosser. It is made in China and designed and tested in Colorado. I emailed Waterpik to bring production to America. Email address is on the box It does have a bigger water reservoir. However it is hard to empty remaining water after flossing
True N.
Fast reply and very good service!
Ira "Jake" Jakob U.
Purchased the waterpik showerhead, model # VSA-653E at the base BX. If it was possible to give this item a negative star I would! Unwrapping the hose it had a kink in it. Wen I called waterpik, they said just run hot water thru it. I don't understand how hot water will do anything to a metal shield but I tried it, of course with no success. Now for the most important part. The settings just suck! My wife and I hate it! not one setting on the head works right. This was a complete and total waste of $40, and the BX won't take it back! The people at waterpik don't seem to care either. Save your money, don't buy this useless item...
