WatchRepair.netReviews of watchrepair.net

I was skeptical about sending my vintage watch to just anyone for repair, but I took my chances with WatchRepair because reviews were best of the lot. I contacted WatchRepair mid July and began the repair process by ordering their Pelican box which protected the watch during shipment to them. I received the watch back 22 Nov in perfect condition. I sent the 50 yr old watch for repair because it was running slow and needed a good cleaning. It needed specially made parts which the WatchRepair engineer had to manufacture. I strongly recommend WatchRepair but I have to add that you must be patient with them. It took several months round trip for the watch to be repaired and returned. WatchRepair is a reputable, highly qualified company in which to trust your valuable watch. You must be patient but you will be well satisfied with their work and communication.

Gave my GMT to WatchRepairs.net for its first service after 32 years of continues use. Mark was very transparent on what will happen both from the service/technical side to the pricing/logistic part of the service. The actions that followed were exactly as Mark explained. All watch handling was insured & safe. The unknowns issues that were found after opening the watch, were minimal & not surprising. The watch came back looking & holding time as new. Will definitely recommend contacting WatchRepairs.net if you are looking for a reliable and trust worthy place to take care of your above average cost watch.

For more than 20 years I have been having my watches serviced other companies that claimed to be Rolex service techs. I have never had an experience as professional from start to finish as I did with this company. Including GPS tracking, no hidden cost, follow up calls and emails to let me know status. Hands down a first class operation. watchrepair.net is my new go to for all services and repairs. The pricing was outstanding as well.

Can't really recommend this place for the quality of their repair work, that is quite sloppy. Even for a cheaper quartz Tag Heuer, that is notoriously difficult to repair (replacing the movement), they did a sloppy job. Had to return it to have them actually do the repair, then spent 2 months without any communication on progress until I called them to ask what's up. After that, they fixed the movement, but the backlight functionality now does not operate, and there's even scratches on the case and under the glass. Sorely disappointed, I can't see how they could be trusted with a Rolex or a more expensive piece when it comes to overhaul. Please find another place that does better job. Their only good thing is their trackable packages but that's it.

WR did a outstanding job restoring and repairing my 1945 Breitling Chronomat. Great Service!!

2nd timepiece I have sent to Marc and the team. Perfect transaction! Great communication, great logistics and shipping process. Love the GPS tracking device included both ways. The Panerai looks brand new. All things considered, well worth the price. I am sure my 3rd submission will be headed their way in the new year! Thanks WR.net team!

I've lost track of the number of watches and colleagues that I've sent to watchrepair.net and everyone I have sent or referred to them has been an outstanding experience handled with great care and concern for the craft. This watch was the oldest in my collection at 30 years old and was delivered to me today in better than new condition.

I just received my Breitling Chronomat (1990) back yesterday. It was great to see my friend back and in the great operating and appearance standards that I expected. I had this watch serviced back in 2010 by Watchrepair.net. It was operating great, it was just time for a service. The shipping and accountability measures negated any concerns of security. I was contacted by both Jeff and Elana during the course of this process on several occasions to keep me updated. I lost a bezel screw and they were able to fabricate another since vintage parts are difficult to acquire, can't tell it from the other 11 screws. What makes and made me the most pleased is the degree of customer service provided. I whole-heartedly recommend them and I'm in the process of sending my Omega now for service.