WatchRepair.netReviews of watchrepair.net

I sent my Omega for a free estimate to have cleaned and oiled. The watch had been working fine for years and slowed so I wanted cleaned. The owner sent me an estimate for over $1k and advised that the watch had missing screws etc. BASED UPON THESE LIES -I asked that the watch be returned immediately. He refused and I now need to take action to get my stolen / for ransom watch back from this business.

Sent Speedmaster in for service. Second transaction with company. I also asked that a single link be removed from the bracelet. What I failed to do was state that I wanted the link RETURNED! We all know this is required even if unstated. It goes to the value, complete set, etc. We all know this. Yet, not link returned and zero communication from Jeff, beyond, "I will look into it." A stunning breach of trust in the watch community at minimum.

I contacted them via their webpage about an Omega planet ocean chronograph repair. They charged my card for to and from shipping and told me that they would send a pelican case to ship it to them. The case never arrived and after 3 months of waiting they called asking for credit card info so they could ship a pelican case to me. I declined. Today (3 months later). They are charging my card again for shipping. I am now involved in a transaction dispute with them for their fraud. No way, am I going to send a $13,000 watch to them if they can't get billing correct for 3 months, then double charge me without consent. If you can't get THAT right, what the h3ll are you going to do to my watch, let alone will it even be MY watch when I get it back? Even then, THAT is considering that I would even get it back ever.

Terrible. I sent my Rolex back 3 times and it still doesn’t wind automatically and when hand wound it doesn’t stay as wound as a Seiko watch I built myself. These guys do not know what they are doing.