WatchRepair.netReviews of watchrepair.net

After a long research I chose to use Watch Repair for my Tag watch. I received my watch back after a period of time. While they did a great job polishing my case and band I did have a problem with my Tag. I contacted Watch Repair and right away I received a call and a quick response to have my watch returned to see what the problem was and repair it. I now have my watch back and after 5 days my watch is repaired and is keeping perfect time! The only reason I didn’t give them a 5 star rating was due to strictly the time it took to repair my watch. Thank you Watchrepair.net

This is the 5th watch I've send in for overhaul/service. 3rd Rolex. The 4 prior went well. This one a Rolex Date Oyster Perpetual went horrible. From the beginning their treatment of me was like a red headed step child. Jeff talked down to me during every conversation and now does not have the temperament to be a Rolex repair service. Jeff had more reasons why something could not be done. Instead of having one point of contact I was dealing with 3 people all who did not know what the others were doing. Sorry to say, this will be the last watch I'll ever send to them. EVER! My vintage watch which was 100 percent water resistant is now not water resistant. Totally unsatisfactory!! I'll bet a dime to a doughnut Rolex would have made this Water Resistant as designed and known for! Lastly, finally he Jeff sent my watch back 2 Day service which turned out to be a week until I received! Common man the money I paid to have this watch service/overhauled and he Jeff could not spend another buck two ninety eight to send it OVERNIGHT was insulting to say the least. I'll only send my watches to ROLEX where they are not a bunch of HAS BEEN Old folks who shouldn't be working on any Swiss watches much less Rolex. *** In reply or response to your message, Before I bought this Rolex Oyster Perpetual Date watch, I had them show me the numbers from the case to verify the serial number and model and more importantly ***** I had them do a pressure check on this watch before I bought it. It was without question water resistant and have since went swimming and snokling. So the obvious question is how did it become not water resistant? Was it pressure tested? Or are you and your company being extremely conservative on water resistance?'m not bragging, however I've owned too many to count of Rolex and other fine Swiss watches before I even tried your service. What can be done? I don't buy any watches that are NOT WATER RESISTANT. SO IM AT A LOSS. WHAT DO YOU RECOMMEND? I would be remiss if I didn't write this, first they do an impeccable job on detailing Rolex watches. Best in the business. Their mode of operandi on sending out a package both outgoing and incoming are all ready to go with everything included. Very respectable way of doing business. All of the watches they have worked on Rolex and other fine swiss watches have been done with due dillegence, beyond reproach! I'm just anal about water resistant. Only becase at 65 I can forget about taking a watch off before introducing a watch to any water and moisture. There are times that I'm in water or in the shower without thinking and now I have to be extremely careful. I like this review because to shows to what degree their work ethic is Jeff I will call next week and you and your loved one also have a beautiful, blessed and healthy Independent Day. Respectfully Russ

I received a 1945 breitling 787 many years ago that did not function. My father in law had brought it back from WWII. From what I'm told it hadn't run for over 50 years. I'd had local watch makers tell me that the internals were beyond repair. I Sent it to watchrepair.net and got an estimate on repairs. The estimate was reasonable, especially considering that the watch was made in 1945 and is a chronometer. All parts were found though through their intensive search. I'm truly amazed how well the watch runs and how good it looks now. Watchrepair.net did a wonderful job on repairing and bringing it back to life. This watch is now my daily and its taken the place of my TAG CARRERA. Communication could have been better. Maybe there is an app that can be used to track repairs and inform the customer that repairs will take longer than expected. I was quoted 6-8 weeks when it actually took around 12 weeks. Overall I'm very satisfied with the repairs and refurbishment of this beautiful watch. BTW, thank you for adding a new strap.

First time trusting service of a 23 year old Omega Constellation. Ian and company did a very professional service from estimate to quote to service to update to return of my fully functioning and accurate watch.

They did a great job on my ROLEX Took a little longer than I thought but the finish product was amazing.