Watch RapportReviews of watchrapport.com

Bogus company, some how I ended up getting my watch after 1000 follow up’s via email, phone. Just avoid buying from them and have a peaceful life.

I purchased a watch at the first of November and was told it would ship within 30 days. At the 30 day mark, I called and was told it was still in authentication. I was told this for several weeks before Watch Rapport finally admitted that they had never received the watch in the first place. I asked for my order to be cancelled and refunded. Watch Rapport alleges that it was successfully refunded, yet the card and associated account are closed due to fraud. This was communicated to them, I provided current banking info and there is no way the transaction could be successful. They are ignoring emails, I am unable to talk to an actual person and was told they have opened an investigation that has now lasted an entire month. They are a fraudulent company who will take your money and you will have to fight for your refund when the watch isn’t delivered.

It's a scam. They hijack funds and sit on it as long as possible. It's a fraudulent business. Do not waste your time. They will be sued.

I sell watches on eBay and they steal my pictures.

I will not order anything from them again, and I do not recommend WatchRapport.com to anyone. SCAM ALERT,, Site is completely fake they just hold your money as long as possible it’s a free loan for them. ABSOLUTY RIGHT ON THAT POINT.I had same experience 3.5% charge is what they are after.. They know they can't get the watch .. They sure make you wait more than 6 months with full payment. Just found out 3.5% cancel fee. Doesn't sound like they can even get the watch . Don't be fooled by paying them like I did and get scamed..

Do not trust them. They do bait and switch. When I called the person I spoke with said you can cancel the order anytime before they receive it without penalty. Then I was told no it’s actually 3.5% to cancel. Once you pay the bottom of the receipt says “ Product photo(s) may not reflect the exact watch being sold. While the watch you will receive will be the exact same model, have the same specifications, and be in the same condition as described,”. Maybe they should be upfront and say that in big letters on their site. Then you’re told give them 30 days to find a watch that matches that description, like who wants to gamble to hope you can get a watch they feel is worth what you gave them to spend. Don’t even get how that can work. Good luck also getting a hold of them once you give them payment. Have zero to no faith in this company. If they are so legit they would easily give some a refund within 24 hours of placing an order no questions asked!!!

Ordered a PANERAI and paid in advance on my American Express. When 30 days expired, they explained they couldn’t get the watch and I ordered another watch, and paid the additional amount. Another 30 days plus passed and no watch. I then requested a full refund. That was end of January. Two simple credit card refunds that can be accomplished in minutes. After being told wait 15 business days on Feb 3rd - still nothing. I have politely asked for a simple call back - nothing. Impossible to speak to anybody outside of 3rd party people with absolutely no authority. Lots of emails from Christian Y and Alana, but in the end smoke and mirrors. I have involved American Express and MasterCard and can hopefully get some resolution that way. I might add - can you trust a company whose website is filled with problems - try and pull up your order! They said "they're working on it". Bottom line - buy from a reputable dealer and spend the extra pennys for piece of mind and security. Shame on the owners of this company for doing this to innocent individuals and taking their hard earned money.

Worst customer service, I order a watch on December 13 with an order #6528 and then they didn’t have the watch they told me to wait 6 months with no guarantee it could be more, so I asked for a refund, when this happened I started to have problems to get the money back and I asked to speak to a supervisor and surprisingly they don’t have supervisors, or they don’t allow you to escalate your concern, is just a virtual office that they transfer you when the time arrives to make your refund and return the money to the method of payment they don’t return phone calls or emails. At some point they don’t connect you with a customer service agent because they identify you with your order number. I did a refund because my watch was going to take forever and they didn’t want to return the money, so I end up involving my method of payment. I try to process the refund after 2 weeks and they didn’t do it, then I wait 45 days so that they didn’t charged me the fee, and they still charged a fee, Be careful, at first they are amable but something happens and suddenly they disappear. Awful experience.