WatchCo.comReviews of watchco.com

This item was ordered on December 2, 2017.. I had paid for premium shipping which was over $44.00 with shipping to be within 4 -9 business days. This item was not processed until December 12, 2017 let alone shipped within that time. As a Christmas present it never arrived until December 28, 2017. MERRY CHRISTMAS!!! Also there was no instruction manual with the item as indicated there would be. BAH HUMBUG! I would never order from this company again, nor rely on their expedient shipping practises...

Have ordered from this company twice, first time was great and I would have given them a glowing review. Second time was and still is a nightmare. BEWARE, this company is fine if everything goes right but a nightmare if things go wrong. Ordered two watches as gifts for Christmas, one for my daughter and one for my wife. Received a notification that both had shipped, 11 days latter (17 December) received a very battered box containing my wife's watch, outer and inner boxes dented. Watch appears OK but no way to tell until after Christmas and it is used for a while. All the same presenting a battered box as a Christmas present isn't the best. In the box with my wife's battered watch was the receipt with a pen line through the line for my daughters watch and the word "refunded" written next to it. So, 11 days after I received confirmation that my daughters watch had been shipped I receive a one word "cancellation" scrawled on a receipt. No explanation of what has happened, no apology, no nothing. To make things worse the refund has not been processed 11 days latter. Too late to order a replacement watch for my daughter and there is nothing decent left in the stores. Edit: The refund has now been processed.

One thing, amazing service. I should say two because the price was much lower than anywhere else. Aaron, fro customer service, did an amazing job at keeping me posted with my package. Will definitely do business again!

Good price on the watch I was looking for. Unfortunately the 15% off winter sale coupon wouldn't apply at the time of the order. I tried in Safari and Chrome to no avail. The day after ordering, I tested the coupon again and it mysteriously worked. Not such a big deal, but was a $30 difference. Overall the website seems nice, and the watch shipped promptly. Edit: After contacting WatchCo, they fixed the problem with the coupon :)

Quick and easy, as it should be.

I have just received my beautiful Michael kors channing watch that my husband has bought me for Christmas I had searched for this watch for ages and so thrilled that I have found it on you’re site.very prompt delivery thank you.excellent service .

Prompt response, fast delivery!

I ordered a Fossil watch and received it within a week and i am in Canada. It was exactly what i had ordered. I would recommend WatchCo anytime. Very happy with my experience.