Customer
For WatchCo 1 Time
Very Easy to use & find items.
Response from WatchCo.comMar 5, 2017
Thanks so much for choosing us! We appreciate it!! :)
Watches For Sale. Free shipping, price protection, 1-yr return policy on all our authentic brand name watches for sale. Save on Seiko, Fossil, Citizen watches.
WatchCo.com (watchco.com) has 469 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Customer
Very Easy to use & find items.
Response from WatchCo.comMar 5, 2017
Thanks so much for choosing us! We appreciate it!! :)
terry A.
When I was a kid, there was a local appliance store that advertised that "it was the putting right that counts" I never really understood why this was a good slogan until Now. The transaction with Watchco had a couple of challenges and I found this very frustrating, but since then they have gone out of their way to make sure the problem was resolved and the item was delivered and they even cut me a great deal. When things went wrong, they put it right
Response from WatchCo.comApr 2, 2017
We're thrilled that we "put it right" for you, terry! Thanks so much for your business!!
Customer
Merchandise arrived on time but tracking was behind.
Response from WatchCo.comFeb 10, 2017
Glad to hear you've gotten your order! We contacted the courier to find out why they did not update the tracking in a more timely matter. As soon as we hear back from them, we will let you know ASAP! :)
Customer
A good selection of watches from which i found what i was after.
Response from WatchCo.comFeb 9, 2017
Thanks so much! We're so glad you found what you were looking for. :)
Customer
My order was not shipped in a timely matter and I tried calling and that didn't work. They already hit my credit card before it shipped, which means the order had been processed. Waiting to hear back from an email.
Response from WatchCo.comFeb 8, 2017
I am very sorry to hear this! We already replied to your email but are not sure why you have not received it yet. Would you prefer the order to be refunded or reshipped? Just reply to the email we sent you to let us know. Thanks!!
Customer
Never received ANYTHING I have ordered this fast!
Response from WatchCo.comJan 31, 2017
Excellent to hear! Thanks so much for your business!!
Derek T.
I did not get what I was expecting with my initial order, I had to return the watch at my expense and make another selection which is more than twice the cost. To some extent I share the blame because I assumed I was getting the Eco drive feature. However I'm sure I saw a web page that included that feature. Very confusing.
Response from WatchCo.comJan 28, 2017
Hello Derek, I sincerely apologize about your confusion with our site! We had already sent you an email stating we would cover the costs of return shipping so no expense would be charged to you. The watch you chose the second time is a much more exquisite and complicated piece, hence the price difference between the two different watches. Please let me know if there's anything further I can do to improve your experience with us by replying to any of our emails we sent you. Thanks again, Derek!!
Eric
first class service
Response from WatchCo.comJan 26, 2017
Thanks so much, Eric! We appreciate it!!