Oscar M.
only reason giving a one star review is…
only reason giving a one star review is no phone number to contact. everything thru email which it worked but took 3 days for me to find out what part I need it and put in order. other then that , winch product are top notch in my books.
Response from Warrior WinchesSep 1, 2026
Thank you for your feedback, and we’re pleased to hear that you consider our winch products to be top notch. We understand your frustration regarding not having a phone number to contact us. We recently switched to a ticket-based email system to ensure that all customers are responded to in the order their enquiries are received, which we feel is a fairer system for everyone. However, we appreciate that this can sometimes mean a longer wait for a response. We value your feedback and will certainly take it on board when reviewing the overall customer experience. Thank you again for taking the time to share your thoughts.



