Justin
I was impressed
I was impressed with how fast they handled my issues. Also great customer service and excellent communication.
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Warranty Life (warrantylife.com) has 486 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Insurance · Seattle, Washington
Excellent
Insurance · Seattle, Washington
Excellent

Insurance · Seattle, Washington
Excellent

Insurance · Vancouver, Washington
Excellent
486 approved reviews, newest moderated first
Justin
I was impressed with how fast they handled my issues. Also great customer service and excellent communication.
Sarah C.
I bought a phone on Swappa and purchased the Warranty Life warranty at the same time. Several months later, I dropped my phone in water. I was not sure if this warranty was going to cover it, and being skeptical of warranties, I assumed the worst. I was pleasantly surprised to find that the warranty did cover water damage. The process of getting reimbursed was pretty easy and straightforward and the couple of times I had questions, my emails were answered promptly. After I sent my phone in I was expecting that I would only get a small payout, but figured it was better than nothing. I was so pleasantly surprised at the amount I got - I couldn't believe it! It was actually almost the full price I paid for the phone (less the $50 deductible). This was the best warranty experience I have ever had, hands down. Highly recommend!
Rachael B.
I am very happy with the experience from Warranty Life when I had to have my phone repaired. I had never been through the process before and everything went smoothly and was well explained. It was also easier than I expected and all their responses were clear and timely. Thanks for taking some of the stress of cell phone repair away! :)
Brian S.
They are awful. I paid, registered my product, and passed the diagnostic test. These were the steps outlined in their email. When I filed a claim it was immediately denied because they said they have no picture of the screen, which was not asked for. Keep in mind, the diagnostic test specifically tests the screen for functioning. Also, the damage is the UI and the screen is just fine, I told them that and sent a picture but nothing. Total scam, which is why the BBB is investigating these used electronic warranty companies. File a complaint!!
Response from Warranty LifeOct 6, 2021
You cannot submit a claim on a damaged device which is the reason for denial.
Wes
I could not believe how quick and easy the process was for submitting a claim and receiving a refund! I did it on my phone and it was easy. I submitted a request with a picture of my cracked screen. Within a day, I received an email confirming my refund and the total. I was even given options for how I wanted to receive payment. I was worried when the actual repair was much more than what I had already received in a refund. No problem! I submitted the receipt and they refunded the difference without hesitation. I HIGHLY RECOMMEND warranty life!
vikas C.
I like it I will always goes
Kim T.
Response was quick and expected cost to repair the screen was sent in a couple of days, minus the deductible. The expected cost to repair the screen was higher than what Warranty Life anticipated, but they paid the difference in cost when I submitted my receipt from my phone service repair.
Donkie H.
Buyers beware this company avoids paying out claims. Will ask you to take pictures of device in mirror and will say pictures not clear to evade not paying the claim. SquareTrade is a much better service.
Response from Warranty LifeSep 27, 2021
Claims showing existing damage or attempts to hide damage cannot be accepted.