Warranty LifeReviews of warrantylife.com

Phone was broken and they paid for it to be fixed

I have a Champion Inverter Generator refurbished from Factory Pure. I purchased an extended 3-year warranty with Warranty Life. I took the generator to the shop because it wouldn't start with the gas and the gas stabilizer already in the tank. I was told the gas went bad. I was also informed that the ignition coil may have rusted, and the spark plug may need changing, but they have to open it up to do the work. I put them on hold because I need authorization for work to be covered by the warranty. I left two or three phone messages with Warranty Life. No return call. I get a denial of claim because of "I didn't take care of my equipment, and then second determination, the claim doesn't cover for bad gas. They skip that I don't know until they open it up what the problem may be. The part is $29-$69 part but it would cost me $500 to get it repaired. So what am I to do? Why buy an extended three-year warranty from Warranty Life and they treat you like your bug to be swatted away. This is a rip-off and I notified the Attorney General of Washington State of my concerns about business practices that are not transparent. If you have been bilked by Warranty Life file a complaint with the Attorney General's Office, it is at no cost to do so. It would have been nice to get a suggestion on where to get this fixed because of Warranty Life's short list of good businesses that they recommend. It would have been great customer service to return the call. I would have been thrilled if they had the decency to TRY. Unfortunately, my experience is that they could care less when it comes to service to me. I care.

I sent in a claim for my phone and they told me the insurance expired the same month I paid off my phone. I paid a flat rate for the insurance and I didn't use it. So they charged me for 2 policies to cover the phone repairs and as soon as I need it it isn't available. I had problems with my other phone getting it repaired. It took weeks to get it serviced and to receive my reimbursement. A total rip off. They're scamming now. Probably poor management and they dint have money to pay fit repairs.

Warranty Life is a Scam! Do not, Hear me out do not give these people your money they are a Scam. Purchased the protection.Followed all the rules to picture of phone and condition.Some green lines appeared on the screen. Call to make a claim. They told me to take pictures of screen and number on the back. Sent it! I waited.... Email them back and ask what was going on, and they said sorry we do not cover that phone anymore. What!!(but they was still charging me)!So I ask for a rep to contact me... Never heard from anybody. That's not the kicker!So I emailed them and ask one more time can someone contact me.You no what they did????Charged my ass again!Don't use the people!You gonna be writing a review like me! Have a gud-unn!

Warranty Life is a scam. Paid for the coverage and they dragged out the process for a month and a half. They said that they could not cover the claim because the Sim card tray serial number did not match the phone. Gazelle, where I purchased the phone stated that they do not track phones by the Sim card tray serial. No company tracks phones by that method. They just won't stand by their coverage.

I made a claim with warranty life in reference to a cracked screen. They were prompt explaining the claim process. Once the repair was completed they immediately refunded me the cost of repair.

I recently submitted a claim to get my phone screen fixed and warranty life helped out very quickly and easily! They made the situation painless.

I would have given 5 stars but I had to go through hoops to get my phone fixed because I live in a rural town in Texas. In the end Warranty Life came through. I will keep using them.