Bart C.
Good coverage and great service
The company I buy all my cellular & iPad accessories and screen protectors from, Zagg, offered me a screen repair warranty that seemed like a good value so I figured it couldn't hurt to have it. Thankfully I got it since about a year after purchasing it, I tripped and landed on my hands. My right hand was injured but my left was not since I was holding my phone so it hit the ground, of course, screen down. I filed a claim with Warranty Life and then coordinated the Express Replacement with Apple using my Apple Care+ coverage. I paid Apple $103.80 for the replacement and sent documentation to Warranty Life who reimbursed me $99 of the charge with only the taxes not covered. Seems very fair to me and the entire process took a little under 2-weeks. The process was very straight forward and they made it easy for me to upload the documentation and I would receive a response within 1-2 days if they needed anything else. Almost immediately they asked me how I would like to be paid, if it was determined the claim was covered, and one option was to send it to my PayPal account. They approved the claim and the payment was in my account immediately. An easy process, great communication with me and a quick resolution. Candidly, I was expecting some hassle since some 3rd party warranty companies make it so difficult but am very pleased to say it was a great process from beginning to end. If WarrantyLife is the carrier for a warranty on something I buy in the future, I'll most likely sign up for the coverage.


