Montgomery WardReviews of wards.com

I have had 3 different address Disputes Opened since Aug 12, 2020 to have removed. Where credit from bank cards to loans inquries. NO WHERE CLOSE TO WHERE I LIVE OR EVER LIVED addresses given. Below is the STATEMENT ON FILE NOW WITH MY CREDIT REPORT ALONG WITH A FREEZE ON MY FILE!! ID SECURITY ALERT: FRAUDULENT APPLICATIONS MAY BE SUBMITTED IN MY NAME OR MY IDENTITY MAY HAVE BEEN USED WITHOUT MY CONSENT TO FRAUDULENTLY OBTAIN GOODS OR SERVICES. DO NOT EXTEND CREDIT WITHOUT FIRST VERIFYING THE IDENTITY OF THE APPLICANT. I CAN BE REACHED AT 662-xxx-xxxx. THIS SECURITY ALERT WILL BE MAINTAINED FOR 1 YEAR BEGINNING 06-30-22. HERE I GO AGAIN WITH THIS ADDRESS IN GREENSBORO, NC 27455. NEVER HAVE I LIVED ARE BEEN TO NC. A MONTGOMERY WARD ACCOUNT WAS OPENED WITH THIS ADDRESS & ALINE OF CREDIT GIVEN WITH MERCHANDISE OREDED. NEEDLESS TO SAY NOT MINE!!! FOUND OUT IT WAS OPENED SOMEHOW ONLINE NO ONE FROM MONTGOMERY WARD BOTHERED TO VERIFY. EXPERIAN TEAM MEMEBERS ARE AWFUL NO RESOLUTION. CONTINUE TO HAVE MORE ISSUES SINCE I HAVE SINGNED UP FOR SERVICE THEN I HAD BEFORE DOING SO. Someone stole my identity and they have added the thief's info to my credit report knowing that the info is fraudulent. This happened AFTER they "closed/resolved" my case. Date of experience: February 24, 2023 How can someone other than me open an account with you in my name? The person on the phone was not helpful and unclear from both MONTGOMERY WARD & EXPERIAN . THEY seemed confused and I had to repeat myself several times before THEY finally got it’ BUT NOT BEFORE GETTING HUNG UP ON BETWEEN BOTH OF THEM! Now I’m the one having to fix this my time to file police reports along with contacts.

I have been a customer for about 2 years and I purchased a product and returned it a week later with their return label. They claim they never received it and now I am paying for a product I returned! If you make a purchase with them, do not return it. If they lose it, you still have to pay for it. Also, they have the WORST customer service.

I have had a great experience with Montgomery ward. They helped me build my credit because they report to the 3 credit bureaus. They’ve been fair and gave me a good credit limit. Keep in mind I always pay on time. I would recommend them to everyone.

A few years ago, I bought a watch from Montgomery Ward online using their credit. I paid it off with monthly payments. Last year I bought a Bissell carpet cleaner from them for $130+tax and shipping-it came close to $300. I just made my final payment. I now decided to by a pair of $59 slippers-and they refused my credit. What? I told them to stop sending catalogs as I'm not interested in doing business with them anymore.

I will not order from this company EVER again. I placed a order & they never shipped my order. The tracking still shows Label Created, but no movement. Everytime I call Customer service, the rep keeps telling me my order has shipped.

I like MW's in some respects. They allow people to build up their credit rating when many other companies won't. So, they are similar to Fingerhut in that regard. They report to all 3 major credit bureaus. They reply to emails. But, they way over-charge for the shipping. I did some comparative research where I looked at 3 different products that were sold here, on Amazon, on Target, and on Walmart, and Ward's charged about 300% more for the shipping costs for the exact same items. So the weight was the same. The shipping destination was the same. The shipping containers were the same. All one can surmise is that they use their shipping expense as profit for them. Nothing else makes sense. For a small box of Christmas cookies that I ordered weighing about 2 1/2 pounds, they charged me almost $20. Twenty bucks for a 2 pound box. Even sites like Omaha Steaks, which is very expensive, charge much less for their shipping, even though the packaging is much more intricate because they use Styrofoam packaging with dry ice. Mont Ward's does not have a huge market, and I wonder why? They could sell much more product by having reasonable shipping rates, but with many more customers. Conclusion? I would use MW's a lot more but because of their back-handed way to keep afloat, I use them rarely now.

I had a bad experience with this company. The credit department personnel is very arrogant. I contacted the company on or around November 17,2022. I made a new order and asked why they needed another credit check when I already had a credit account. They told me it didn't matter; this was their policy. The customer service in the credit department is not good. I do not recommend them to anybody. They're not a consumer friendly

I could not hardly understand agent. Did not understand other deals that where on sale. So I could not even buy anything else. Did not know what they were.