Montgomery WardReviews of wards.com

They dont even deserve a 1 star but i guess we have to put 1 star to make a review about them. My aunt just places an order and selected a Xmas food basket and a fruit cake. Of course there was a delay and I reached out to customer service and they are a joke. There reply was to expect a food item to reach me in 10 days. 10 days? Is beyond ridiculous we did not order stale food and this order was lost in transit. So I asked for a re order and guess what now they found our package which is still late and was coming from Wisconsin and im in Illinois. Not to mention they bend you over in shipping cost when most sites offer free shipping! And when you dont use your wards account they threaten you stating they will close it. DONT BUT FROM THEM BUYERS BEWARE!

Was skeptical because years ago lost my credit for companies customer service. Took a chance ordered shark hand held vacuum and could not express enough to let me know when it was going to be delivered because large apartment complex.... Of course they did not.... Fortunately for the incompetence of the company neighbor 3 doors down brought my delivery to me. I could not be more disappointed because this is supposed to be a shark vacuum and my Montgomery Ward 11-year-old hand vacuum works better. Numerous times called customer service they're supposed to pick up, brought into the rain but next time I will not. Stop sending me catalogs because you can't honestly think.... Can't wait for you to send me a bill again. Not shame on you but shame on me.

Montgomery ward is offering account guard with a red bullet notice. So I said yes let me get this, could be useful. I called Montgomery wards they say they don't enroll, we will transfer you to "account gaurd", AG say we don't enroll only cancel or explain benefits. Now I have called back an forth multiple times and keep getting the run around. So basically they turn down money because they will cancel but will not enroll. There is no where on this app " Montgomery ward" to sign up, BUT IF YOU PURCHASE AGAIN , then the option to enroll is offered. This is awful. They should just tell the truth, if you spend more money even though you are a value customer already and have spent alot of money , we will not sign you up if you don't make another purchase. Wow to run me back and forth for the longest was just unnecessary.....

This is the most unprofessional, scam like company ever. I wish I never purchased anything. And I will never purchase anything else. And when I returned one of my items because it was defective, they said that they would not issue me a refund.How I paid that they will send me out a master card with my down payment on it. So I incur interest on a payment that should have been returned how they got it. That was my fault for using my credit card.But I will never again do business with them.

I have been trying to cancel my Montgomery rewards account for 4 months because they decided they wanted to charge me 1695A month for some b******* I canceled it going into the 5th month. They still not cancel my account. This is why Montgomery awards has been s***** and going out of business they suck at what they do. Their prices are too high and I'm so disgusted that they will not cancel my account every month. It's the same situation nobody cares or wants to listen, that's the upper management telling their customer service people to do nothing, I hope you guys I'll go to hell.

I would give it zero Stars if I could, they're shipping using FedEx is ridiculous. Charges you an arm and a leg and then they don't arrive when they're supposed to.

Don't order from this company. We ordered a bed comforter set and they added another 120.00 to total. I was prepared to pay off wen I received comforter at 170.00. When I talked to someone they said there was nothing they could do. This company is a scam. Dont fall for what I did.

The worst part of this company’s online payment system is you are not able to pick a date, it has to be that min you click on Make Payment. Their only option is to pay immediately or setup AutoPay.