Montgomery WardReviews of wards.com

I've had Montgomery Ward card back in the 80's when they had an Actual store. What I find disturbing, is the Shipping Cost. I wanted to purchase a comforter set and the shipping was 31.99? Then I X'd that and needed a 5000 BTU air conditioner for 299.00 + 55.00 S/H plus added taxes? Almost 400.00. So I ordered one on Amazon for 159.00 FREE S/H 11.40 tax... total cost 170.00. Put it on Afterpay 60.02 for 3 months. I would like to patronize this store again, but the shipping is Ridiculous.

Ive been a wards customer for 20 yrs, also ginnys the sister company, Today I received my order whiich was supposed to be 3 sets of PJs and normally they come in separate mailers, whenI opened the mailer I found screen repair kitsx5 the mailer saays montgomerywards, the itemized list with price and order number is from a company called Harriet Carter, its another sister company,,BTW I had a Ginnys account and its paid in full but never this Carter company. I called the carter number spoke with agent and she saw the warehouse put someone elses order into my mailer, she was able to see what my order was and says it will be mailed and also a return label for the wrong item, BTW this order belongs to someone from another state, So far I have not seen any update in my montgomery ward account for the reshipment of 61.00 worth of products, the order i received was around 19 bucks,, So I have to do a return, and hope I received what I paid for.. Ive also notice the crter order was made a full month ago!!! Wonder who got my PJS I really hope I get what I paid for since I was doing a favor for a neighbor and she paid me for these PJS!!!

I like MW's in some respects. They allow people to build up their credit rating when many other companies won't. So, they are similar to Fingerhut in that regard. They report to all 3 major credit bureaus. They reply to emails. But, they way over-charge for the shipping. I did some comparative research where I looked at 3 different products that were sold here, on Amazon, on Target, and on Walmart, and Ward's charged about 300% more for the shipping costs for the exact same items. So the weight was the same. The shipping destination was the same. The shipping containers were the same. All one can surmise is that they use their shipping expense as profit for them. Nothing else makes sense. For a small box of Christmas cookies that I ordered weighing about 2 1/2 pounds, they charged me almost $20. Twenty bucks for a 2 pound box. Even sites like Omaha Steaks, which is very expensive, charge much less for their shipping, even though the packaging is much more intricate because they use Styrofoam packaging with dry ice. Mont Ward's does not have a huge market, and I wonder why? They could sell much more product by having reasonable shipping rates, but with many more customers. Conclusion? I would use MW's a lot more but because of their back-handed way to keep afloat, I use them rarely now.

I'm rating this Montgomery Ward company as a whole I purchased three or four necklaces from them and after my wife worn them for a few weeks to months what was suppose to have been 10k or 14k completely faded of the necklace is some different type of metal underneath. Now that I'm layer off work I'm constantly getting these threatening letters and none stop phone calls. I can wait to pay them off and all the credit line they give isn't worth the hassle and head you receive for some fake merchandise. I'm letter anyone out there thats thinking about deal with this company please make them your last choice and never waste your time on that over priced corner store jewelry!

Was going to order a 1 and1half lb tin of cashews for a bday Xmas gift. They wanted $17.98 shipping! Is this a joke! All done with them! Needless to say. Didn't buy them!

Didnt have anything i wanted. Didnt let me know till a few weeks later. Said i had about 2,000 credit but when i ordered said i needed to send money first.