Warby ParkerReviews of warbyparker.com

I recently visited the Fort Lauderdale shop for a pair of glasses. The staff was super friendly and extremely helpful! I am indecisive and they helped me make the perfect selection. The process of uploading my prescription was easy and the glasses arrived on time. What a pleasant experience!

The reasonable cost along with the fantastic customer service make Warby Parker one of my favorite online optical shops.

As stated by another reviewer, the bad reviews have me stumped. I have had an outstanding experience asking to try 2 sets (5 prs each) of glasses, buying 3, returning 2, exchanging 1. I had difficulty deciding which prescription/glasses would best meet my needs. Every step of the way the service could not have been better. I have always found them to be friendly, knowledgeable and efficient - offering service that made my part easy. Happy camper here - and I love my new specs!

I bought online last month and thought it would be hard to pick. They have an app that shows what the glasses look on your face and it was pretty accurate! I got the ones with blue light since I am behind a computer all day and it's working so far. I'll be looking a few others after the holidays!

I’m not really sure why there are so many bad reviews, I had great experiences with WP both times I used them. They likely don’t ask customers to write about their positive experiences. The try on box is convenient and I found it very hassle free. One time it was getting close to the end of the 7 day period and I simply called to let them know and they noted that and allowed me an extra 3 days. I wasn’t charged at all. Customer service was really helpful to me and I have both pairs of glasses I’ve gotten over the last 3 years. They will even replace your old lenses with new ones in your old WP frames, whether because they are worn/ scratched or because of a new prescription. This does cost money but not as much as frames. 10/10 would recommend.

I have ordered 3 pairs of glasses over the period of 2 year's. My most recent pair I had ordered I wasn't in love with so they were sent back, my return was processed in about a week. I recorded a new pair and they came in less then 7 days! Their glasses are great quality, you can't beat the price, and as someone who needs smaller glass frames for my face, they have a great selection for narrow glasses. Their fit is spot on. And their try on home option they offer is super helpful. Overall very satisfied with this company.

The quality of their glasses, price and customer service is all amazing. I really love their at home try on too. Great company.

Service in store was great, delivery NOT great, next time through them out the door to me as i pass by the store