Adam A.
Never again
I will never buy walther again. For them to make a customer wait about 3 weeks to recive a plate to be able to mount an optic is rediculouse. Horrible customer service!
Provides specifications for the centerfire handguns, knives, and airguns offered by this firm. Also offers the history of the firm dating back to 1886.
Walther Arms, Inc. (waltherarms.com) has 50 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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50 approved reviews, newest moderated first
Adam A.
I will never buy walther again. For them to make a customer wait about 3 weeks to recive a plate to be able to mount an optic is rediculouse. Horrible customer service!
Diego J.
Customer service sucks. You have to call or email them several times to get warranty work/service and still no solution. Too much back and forth for simple services. Nobody answers this number 479-646-4210 ext 7. It's frustrating and waste of time
Matt C.
I've had to call Customer Service twice now. The 1st call was to gain additional information pertaining to specific details about Level 2 & 3 holsters for my Walther PDP Compact 9mm. Literally the phone rang twice, and a Dan Papp answered. Not only did he answer my questions, but he had also spot on knowledge about the product. The entire call lasted about 4 to 5 minutes at most because of his product savviness. Quite impressive. The 2nd call I needed tracking information, and I was fortunate enough to once again speak to Dan. Again, the call was quick, and Dan was able to answer my question. He even sent me an email with tracking info. All around, 5 Stars.
Randy T.
Just purchased the Walther WMP.22 magnum. Wow its amazing from the start. I put a red dot on it. After just 30 rounds adjusting the red dot where I wanted it and getting use to the trigger pull. I was hitting 25 yard head shots. Thank you Walther arms. I highly recommend this weapon. I'm so impressed i will be purchasing the PDP 9mm.
James D.
Walther fixed my item lightning fast and it was back to me in a week. Joy and M Deleon should get a raise!!! Wow what a great job!! Thanks James
unknown
Fantastic customer service. Turn around on a PD380 was 8 days - portal to portal. Quick response on warranty parts and new magazine purchases. Matt was really helpful.
Stephen D.
The best in the business! Craftsmanship, Quality, Ergonomics, Price, a SUPERIOR Brand! The customer service in Arkansas is top notch!
Dave
Recently learned of a recall concerning the Walther PPS M2. After filling out a quick form on Walther's website, I received via email a FedEx shipping label. I shipped the firearm to Walther's facility in Arkansas on 28 September. It arrived back in my hands on 7 October. A nine-day turn, and that includes four weekend days. To my mind, that's pretty quick. An excellent customer service experience.