Walther Arms, Inc.Reviews of waltherarms.com

I bought a Walther P 22Q pistol. It was brand new out of the box and took it out over the holidays to a range and shot it. It jammed at least two times out of each 10 round magazine. Very disappointed as you can imagine. Called the helpdesk and the best they could do was recommended me use a different brand of ammo. I was using Winchester 22 long rifle. I would recommend not buying a Walther firearm.

I recently purchased a Walther PDP and submitted my request for an optics plate. I received no acknowledgment that my request had been received and a week+ had gone by. I called to verify that my request had been received several times and every time I got a voice mail. I finally decided to leave a message. I never got a call back. I proceeded to contact them via email. The response I got was that they were out of optics plate and did not know when they would be getting more in-house. I called again and this time I just tried every option on the automated answering service. Let’s just say that when I did get a live person they seemed bothered to have to speak with a customer. I will not purchase another Walther until their customer support drastically improves. These firearms cost far too much money to receive this poor of customer service and support. Also, purchasing a gun that is optic ready and provides the optics plate of your choosing is a selling point, one they cannot deliver. No acknowledgment and no ETA on the plates, makes me regret purchasing the firearm all together but the lack of support takes the cake. The guns are great their support suck so just pray you don’t ever need to contact the company for anything.