walkeredison.comReviews of walkeredison.com

Response from walkeredison.comJun 11, 2026

Hello Cp, thank you for being a valued customer and providing feedback. We are sorry to hear about the issues you are having with the bed that you purchased. We offer a manufacturer's warranty on all our products. If you have not done so already, please reach out to us at this page to see if we can gather more info and assist with a resolution: https://walkeredison.com/pages/customer-service. We can also be reached by email at, [email protected], or by calling us at (801) 433-3008. We look forward to hearing from you. Update 6/11/26: We have received your response via Trustpilot and our customer service team will reach out to you by email. Please keep an eye out for that communication and we will be happy to continue working with you on a resolution. Thank you.

Response from walkeredison.comJun 24, 2026

Thank you for the amazing review! We're thrilled that your sofa and Reema TV stand helped bring your new apartment together. Finding furniture that fits your space, style, and lifestyle is what we're all about, so we're happy to hear everything exceeded your expectations. Thanks for letting Walker Edison be part of your new home!

Response from walkeredison.comJun 11, 2026

Hi Marco, thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment you experienced with your order. While your nightstands were originally expected to be restocked and shipped, we were ultimately unable to fulfill the order. We understand your frustration, especially after waiting nearly a month without receiving an update. We recognize that we should have communicated these changes more proactively and apologize for the inconvenience this caused. We're glad your refund has been processed, but we understand that this does not make up for your experience. We appreciate your feedback and will share it with our team as we continue working to improve our communication and customer experience. If there is anything further we can assist with, please contact us through our customer service page: https://walkeredison.com/pages/customer-service, by email at [email protected] , or by phone at (801) 433-3008.

Response from walkeredison.comJun 24, 2026

Thank you for taking the time to share such detailed feedback. We're thrilled that you felt supported throughout the process and that your furniture lived up to your expectations. Hearing that we've earned your trust is one of the highest compliments we can receive. We can't wait to be part of your home again in the future!

Response from walkeredison.comJun 24, 2026

Thank you so much for taking the time to share your experience (especially since reviews aren't usually your thing)! We're thrilled to hear that Elizabeth was able to quickly resolve the missing part issue and that you're loving your TV stand. Hearing that it gets compliments from guests is exactly what we hope for when designing our furniture. We truly appreciate your support and look forward to helping furnish your new home!

Response from walkeredison.comJun 24, 2026

We love hearing that the Sloane collection helped bring your vision for your Airbnb to life - it's one of our favorites too! Knowing that your guests are noticing and complimenting the space makes us so happy. Thank you for trusting Walker Edison to help furnish your space - we can't wait to be part of your next project!

Response from walkeredison.comJun 11, 2026

Hi Theresa, thank you for taking the time to share a review. We want to apologize for any inconvenience or frustration that you have experienced while trying to cancel an order. It appears that you placed your order Sunday night and our warehouse had already shipped it by Monday morning. Our fulfillment centers work very hard to get orders shipped as quickly as possible. As a result, orders can begin shipping right away, and we are not always able to make changes once they enter the fulfillment workflow. Our policy states that we cannot guarantee cancellations or modifications after an order has been placed. You can review our full cancellation and return policy here: https://walkeredison.com/pages/return-policy. If you have any additional questions or concerns we can assist with, please don’t hesitate to reach out to our team through our customer service page: https://walkeredison.com/pages/customer-service, by email at [email protected], or by phone at (801) 433-3008.

Response from walkeredison.comJun 11, 2026

Hi G Lewis, thank you for taking the time to share your feedback. We apologize for the difficulty you encountered when trying to contact our team and for any confusion regarding the desk color on your order. We appreciate your feedback and will share it with our team as we continue working to improve our customer support experience. If there is anything further we can assist with, please contact us through our customer service page: https://walkeredison.com/pages/return-policy, or by email at [email protected], or by phone at (801) 433-3008.