WalgreensReviews of walgreens.com

This company is just unbelievable to be dealing with and I am not in any way, shape or form praising them as their main issue seems to be offering an item they have available on their website as the actual item they are selling VERSUS what I have been receiving to the house via placing an online order or even trying to pick the damn thing up at the store, only for it to still be the wrong item and yet, nobody at that company wants to be held accountable for these major errors they continue to make! This all stems from a Pac-man pocket player video game they have one version advertised for on their website, the one I have been trying to get a hold of for almost two weeks time which has three built in games to it, BUT when ordering this through multiple methods, all I keep receiving is a substiuted poor man's version of the game that only plays Pac-man and doesn't have the other games built into it. That is outright fraudulent advertising and in no way did I ever give this company permission to sub my item with the inferior version they keep sending me and yet, they continue to advertise the one I want on their website, claiming they have it in stock when in reality, they never did and I've just had enough of their shenanigans! I have tried to contact their inept customer service division but they are so useless to deal with and I also tried to get a hold of their customer complaints division but that hasn't helped neither and I have had no other choice but to report them to the BBB and on here, to attempt and try to get some much-needed help from their corporate division in Deerfield, IL and try and get me the right and proper game I have been wanting for weeks now, but still, I have not received any kind of an answer or response from them! This is becoming quite problematic and I have also submitted photos as evidence and full proof that they are committing fraud here when selling this specific item as I took snippets of their websites pages and descriptions displaying what they are selling on there regarding this specific game VERSUS what I have been receiving from them and what is being sold at the stores! I had no other choice but to order the item from Walmart in hopes I receive the right item from them, but that also is not a guarantee to happen, but I am at my wits end here and I am asking for answers and for action to be bestowed uponst me for them to get me the game I actually want and what's being advertised on their site! Is that too much to ask and for them to get it for me on their dime for all the trouble and commotion they have caused me so far with this order! Just ridiculous and nonsensical as this should not be happening at a multi billion dollar corporation and they then wonder why they have had to close many a store in the past year's time! This is outrageous on all counts & this needs to cease now! UPDATE on 1/6/2025: I heard back from corporate and it took writing this complaint out on here and through the BBB website to get these guys to finally do their damn jobs and fix all the issues their customer service people caused me on my order since Xmas Eve, but I am happy to report that they came through for me and went above and beyond the call of duty and provided me [finally] with the game I wanted from there plus some additional goodies for all the torture they put me through the past two weeks time, so it's all resolved now. The best way to reach out to these folks is NOT customer service but through corporate means; at least they'll get things done on their side unlike those stooges in customer service. Just relieved this order is now completed properly and I received what I ordered!

Every single time I'm running out of pills, I have to call Walgreens and ask them if they can process my refill, AND I am already on AUTO refill!! How is it they can't refill a prescription correctly, that is what they are in business for. It's in their name - Walgreens Pharmacy!! Do your job!!!!

Can't log into my account because the bot says "This service is currently unavailable." This has happened to me many, many times. Why can't you fix this issue?

Cada día la farmacia es menos ágil aunque no son sus empleados es por falta de ellos

Awful- they are our contracted insurance provider and will not fill a 90 day prescription because I only have gotten the 30 days from their backup Walgreens which costs us the same copay for a 30 or a 90. Then Walgreens as our back up 90 day will only fill a 30 day which for both is a violation of our benefits policy. Time to call a lawyer FIS HR is useless as they have not responded to my issue

Esperar dos horas en Walgreens de Levittown para una vacuna es claramente una experiencia frustrante y poco eficiente. Aunque es entendible que las farmacias estén ocupadas, especialmente durante la temporada de vacunas, una espera tan prolongada demuestra una falta de organización o personal insuficiente para manejar la demanda. En primer lugar, el tiempo de espera excesivo afecta directamente a los pacientes. No solo es una pérdida de tiempo, sino que también puede ser especialmente complicado para personas mayores, quienes podrían tener dificultades para permanecer tanto tiempo en el lugar. Además, la falta de información clara durante la espera puede generar más malestar y estrés. Por otro lado, este tipo de experiencia podría resolverse con una mejor gestión de citas o comunicación por parte del personal. Por ejemplo, si ya se anticipa un retraso, sería útil que el sistema envíe un aviso para que los pacientes ajusten su llegada. También, se podría implementar un sistema de fila virtual para que las personas no tengan que esperar físicamente tanto tiempo. En resumen, esperar dos horas en una farmacia para una vacuna es inaceptable y refleja la necesidad de mejorar los procesos de atención al cliente. Walgreens debería tomar medidas para evitar que situaciones como esta se repitan y garantizar que sus pacientes reciban un servicio más ágil y organizado.

Refilling a prescription. Got a bag with correct information on the attached receipt; incorrect name and medication name on the box inside; correct medication inside the box.??? Long lines and then you get a pharmacy student who doesn't communicate clearly and doesn't understand the problem.

Does walgreens think their customers don't realize that it's more convenient to buy items online and enjoy hassle-free returns? Does walgreens think their customers are not going to notice all the stores closing in the next 3 years ? I was hassled for my drivers license credentials when making a return of a $25 purchase at Store #13456 1303 WEHRLI RD Naperville, IL 60565. With 25% stores closing in the next 3 years according to a goodhousekeeping article I read you'd think Walgreens would have more important things to worry about than shoppers who return items with a valid receipt (paid with credit card). I didn't see any disclosures in the store so I believe their policy to hold your privacy hostage in exchange for what you're already entitled to seems a bit unethical (to say the least).