Al T.
False advertisement
False advertisement. Websites allows checkout, but then cancels after a week stating its out of stock. Then a day after its back in stock on the website.
Walgreens.com - America's online pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services
Walgreens (walgreens.com) has 3,303 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Al T.
False advertisement. Websites allows checkout, but then cancels after a week stating its out of stock. Then a day after its back in stock on the website.
Raquel
The app is beyond glitchy. Im not able to order online because of it. And there is no ability to choose ship to store! Horrible.
Diana G.
I started ordering on line . Your app is the worst app I ever downloaded it needs fixed
Linda R.
I paid $19.95 for "overnight" shipping for contact lenses, understanding that it would take time for processing but that my order would be shipped overnight once that was done. The day after I ordered I got an email saying my order "has been processed" and was being prepared for shipping. (overnight!). Ok, I expected my order to come the next day. It didn't. The next day, when I called to find out where my order was, they just kept repeating that it was being processed and that could take up to 4-5 days. I read the email I'd received but customer service reps kept parroting the same line. I'm calling again to demand my $20 back. Good grief! Lots of issues here: 1) Don't call it "overnight" shipping. Maybe "expedited"? If that is even true. 2) Don't send out emails saying your order has been processed unless it HAS, AND you've Informed your service reps. 3) Train your reps to listen and respond appropriately to the situation instead of parroting irrelevant scripts. I want a refund for "overnight" shipping.
PJ
I live in Springfield, Mass, and the store on Carew Street is only open from 9 to 6. It is ABSURD that a drugstore can actually make money and serve the public with those hours.
Regina K.
I had surgery yesterday the 29th in Atlanta georgia.I come back home and let me not forget to mention it's pretty painful.so I go to Walgreens in hephzibah georgia and cashier takes all my info and gives me a time that it will be done.so I leave and a few hours later when i get back they tell me they cant fill because its dated for next day on 30th.why they didnt see that when i dropped off or called me to tell me and just keep them to be refilled the next day?? So this morning i get up and have to go into Augusta and stopped by Walgreens there to ask if i could just fill there and they tell me yes to pick up at 11:00am.so i get back home which is a 30 minute drive and get a call from that Walgreens to tell me they dont feel narcotics at that location.why they wouldnt tell me that there? So now in pain,I'm having to drive all the way back down there to pick up yet again a prescription that has not been filled.i thought they were a drug store for God's sake.
Claire G.
I'd like to give a 5 star rateing of excellent service & an over all great "experience" to this rusty shopper "myself" by the company's General manager at your Portland store location @ 181st. & Glisan named Amy. She stepped out from the counter to assist me, helped me to up-date and renew my rewards card from the dinosaur card I had..... and I would have posted this sooner but waited to ask about and get her name right!!! I look forward to the good customer service that is an ongoing treat while shopping there. They get it right!!!
Iveanette T.
Iam in the service car, arrive at 1:04, I hit the horn of my car at 1:09 cause nobody say hi. These is unacceptable, need more personnel in the Pharmacy. Why is so hard to hire more people, you need better service in that window