WalgreensReviews of walgreens.com

I came in for two prescriptions. They have me wait 10 minutes. They page me that my prescription is ready. I pay for it and they only have me one. I go back to tell them I had a second prescription. It is 11:15 pm when she tells me it would be about 10 minutes for the second prescription to be ready. I am waiting and waiting. At about 11:45 I go up to the counter and tells me she is sending it in that it would be about 10 minutes. I waited for a total of 50 minutes for I to be ready when I was told 15 minutes from the beginning.

Their staff are inconsiderate and ignorant.they told me be careful of their pharmacist because she was crazy. I laughed it off until I had a weekend contact with her. She really is nuts and totally incompetent.

I went in to Walgreens to go pick up a few items. I wait 10 minutes to have someone come over to the perfume area. Then I get the perfume and some other items. I get the total and i am asked if i want to use my points. I said yes please. I pay. seems really high so i go out to my car and notice that they charged me 2 times for the perfume. I got 1. I go back in and there is nobody in the perfume area so i go to the front of the store, and wait inline. I let them know that they charged me twice for the perfume and i bought 1. I used my credit card so i wanted her to put it back on my card. well I was told since i used my points(Their store point system to help me save money). they have to put it on a Walgreens Gift card!!!! WHAT???? Not my fault that i was charged the wrong amount and I have to put it on a Walgreen gift card. and not put it back on my card. That is where it should go. i get punished for it? That is messed up... This place is awful, I won't go into the issues with the Pharmacy, EVERY TIME I have problems... ridiculous ....

I just received an email from Walgreens addressed to my husband stating I could no longer have his prescriptions filled or refilled. I tried checking our RX history on the app and it says I’m not an authorized user. What the hell. The account is in my name and I do a lot of shopping there and fill all of our prescriptions there. They used to have the best app now it totally sucks. My husband is disabled and not able to drive to the store to take care of his prescriptions. So frustrating.

Ordered online and site was not working correctly.. charged my card 3 times. Called immediately to cancel the other two charges. Assumed it would drop off in a day or so.. called 3 days later.. opened a case.. called again and no one can help me? Its Christmas, so every penny counts! Unbelievable that customer service can do nothing but apologize.. apologies don’t help my bank account!!

I dropped my prescription off and they said it would take a couple hours. Two hours later nobody would answer the phone to check the status so I went up to the store waited in line 30 minutes to be told it would be another hour. I tried to call back in a hour and half and waiting ten minutes for someone to answer they said it would be ready in twenty. Got to the store and they said it would be another twenty so I waited there. After twenty minutes I called the Providence Forge Walgreens and got it transferred and got a call that my prescription was ready within 10 minutes. However they couldn’t transfer my cough syrup because it was controlled tried to call the Quinton location again and was hold on for ten minutes before I hung and now the pharmacy has closed and they told me I would definitely have it tonight when I first dropped it off! This made me very upset and wasted a lot of my time.

Worst customer service in the pharmacy 56th and Busch Blvd Tampa Fl location. The entire pharmacy staff there needs to learn customer service. They have no empathy towards the sick customers. They laugh and make fun of their customers. To top it all the female manager of the pharmacy is the ring leader of it all. After being a customer there for 25 years I am taking my business elsewhere.

Henderson Ky has the worst wait time. They tell you to come back in a certain time and then it’s still not ready! Way too understaffed! Only plus side is it’s 24 hours .